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WNCC 2010 Self-Study Report - Western Nebraska Community ...

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3. Elect to file a written Grade Appeal at the Dean of Instruction's office for referral to the<br />

Peer Review Committee. A formal Grade Appeal may not be filed until steps 1 and 2<br />

above have been completed (RR 136).<br />

Individual files are kept in the offices of the Vice President of Student Services or the Vice<br />

President of Educational Services (new titles since the policy was written). The maintenance of a<br />

single comprehensive student complaint log has lapsed with the lack of continuity in the Vice<br />

President of Student Services position at <strong>WNCC</strong>.<br />

Currently, the entire judicial code is being revised to clarify and streamline the process. A<br />

procedural guide has been developed for grade appeal processes, and a detailed guide for actual<br />

judicial hearings already exists in policy. However, a clearer pathway for the complaints, concerns,<br />

or comments to be received will be developed, and a central file will be created to aggregate the<br />

complaints so that they can be reviewed to check for patterns.<br />

Transfer Policies<br />

Information about transfer of credits to other institutions and the ability of students to transfer credit<br />

hours into the College to satisfy program or degree requirements can be found in a number of<br />

readily accessible publications, and in handouts available at specific locations, such as:<br />

1. <strong>WNCC</strong> Catalog (pages 59-60)<br />

2. Student Planner 2009-<strong>2010</strong> (page 5)<br />

3. Cougar View packet (page 6)<br />

4. Transfer Advisor’s office<br />

5. Registrar’s office<br />

The Registrar makes the determination for course substitutions for equivalent courses or about<br />

elective credits. In many cases, a consultation is made with a Division Chair or a content expert<br />

from the faculty about whether a course which is not identical in name or in content description can<br />

be used to fulfill a learning equivalency and thus count into the program.<br />

Verification of Student Identity<br />

The College uses an assigned login and password for students taking online classes. For<br />

proctored examinations, the student must first present a photo identification card. To enhance our<br />

academic integrity efforts, <strong>WNCC</strong> is investigating ways improve the validation of online student<br />

identity. Initially introduced by Blackboard/WebCT as a system enhancement in October, 2009, the<br />

Axiom Identify-X system will be tested in the spring term of <strong>2010</strong>. This system verifies the identity<br />

of student via a random and periodic system prompt that ties the student name and address to<br />

publically available databases.<br />

According to the system information provided by Blackboard officials, “On a random basis (as<br />

determined by the institution) students are prompted to enter their first name, last name and full<br />

address. Acxiom Identify-X then queries public databases to generate challenge questions from<br />

more than 100 available question types. Information pulled from these databases is publicly<br />

available. Identify-X allows colleges and universities to confirm student identity in advance of high-<br />

Page 38<br />

<strong>Western</strong> <strong>Nebraska</strong> <strong>Community</strong> College

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