Annual Report and Accounts 2012/13 - Royal Devon & Exeter Hospital
Annual Report and Accounts 2012/13 - Royal Devon & Exeter Hospital
Annual Report and Accounts 2012/13 - Royal Devon & Exeter Hospital
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5. Our Governors <strong>and</strong> Members<br />
<strong>Royal</strong> <strong>Devon</strong> <strong>and</strong> <strong>Exeter</strong> NHS Foundation Trust<br />
<strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2012</strong>/<strong>13</strong><br />
<strong>13</strong>3<br />
Visiting hours for patients with dementia<br />
Members' Priorities, Members Say!<br />
September <strong>2012</strong><br />
18%<br />
<strong>13</strong>%<br />
9%<br />
15%<br />
<strong>13</strong>%<br />
82%<br />
23%<br />
27%<br />
• Visitors should be allowed at any time<br />
• They should be longer (12-6.00pm)<br />
• They should remain the same<br />
• Time spent whilst waiting at the hospital<br />
• Cleanliness of the hospital<br />
• Time between being referred by GP <strong>and</strong> being<br />
seen by hospital doctor<br />
• Reducing hospital infections<br />
• Being treated with respect<br />
• Being informed<br />
“Very well organised <strong>and</strong> so very helpful”<br />
“My first ‘Members' Say’ I learned a lot - it gave me food for thought. Thank you very much - till next year, good luck!”<br />
“Very well organised but in this age of cuts, could cheaper paper, simpler refreshments be better so that money can go to<br />
needy hospital?”<br />
“Very well organised with a friendly relaxed atmosphere”<br />
“I really think you should charge about £2 for the ticket which would entitle you to lunch”<br />
“Far more focus group opportunities i.e. a direct opportunity to discuss topics with RD&E staff”
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