Annual Report and Accounts 2012/13 - Royal Devon & Exeter Hospital
Annual Report and Accounts 2012/13 - Royal Devon & Exeter Hospital
Annual Report and Accounts 2012/13 - Royal Devon & Exeter Hospital
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2. Our Trust <strong>Royal</strong> <strong>Devon</strong> <strong>and</strong> <strong>Exeter</strong> NHS Foundation Trust 47<br />
<strong>Annual</strong> <strong>Report</strong> <strong>and</strong> <strong>Accounts</strong> <strong>2012</strong>/<strong>13</strong><br />
Future Trust Priorities<br />
The Trust has a number of ongoing<br />
priorities where performance is not as<br />
satisfactory as we would wish. We will<br />
continue to concentrate on these as<br />
part of our staff engagement strategy.<br />
For 20<strong>13</strong>, we intend to undertake<br />
further in-depth work towards<br />
improvements in these areas. There is<br />
clear evidence of the link between high<br />
quality patient care <strong>and</strong> organisational<br />
culture as demonstrated in the Francis<br />
report. We continue to align priorities<br />
agreed from our Patient Satisfaction<br />
surveys with Staff Satisfaction results<br />
at Trust <strong>and</strong> departmental level. A<br />
programme of work is being developed<br />
to monitor improvements from action<br />
plans within a year.<br />
KF1<br />
KF2<br />
KF8<br />
KF<strong>13</strong><br />
KF21<br />
KF25<br />
% staff feeling satisfied with the quality of work <strong>and</strong> patient care they are able to deliver<br />
% staff agreeing that their role makes a difference to patients<br />
% staff having well-structured appraisals in last 12 months<br />
% staff witnessing potentially harmful errors, near misses or incidents witnessed in last month<br />
% staff reporting good communication between senior management <strong>and</strong> staff<br />
staff motivation at work
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