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Intelligent Transportation Systems - City of Oakland

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Performance measures such as these should be established for the <strong>City</strong> <strong>of</strong> <strong>Oakland</strong>’s<br />

ITS program and used to track and quantify benefits resulting from ITS projects after<br />

they are deployed. Such performance measures can assist the <strong>City</strong> in evaluating<br />

progress and making decisions in the future regarding costs versus benefits <strong>of</strong> the<br />

<strong>City</strong>wide ITS Program.<br />

9.3 STAFFING, TRAINING AND RESOURCES<br />

Another important aspect <strong>of</strong> the <strong>City</strong>’s O&M Program is ensuring that the <strong>City</strong> has the<br />

necessary resources required for operations and management <strong>of</strong> their ITS Program.<br />

These resources, which include staff, training and equipment, are described in more<br />

detail below.<br />

9.3.1 Staffing Requirements<br />

Qualified and experienced staff is required for both operating and managing the <strong>City</strong> <strong>of</strong><br />

<strong>Oakland</strong> ITS. The installation <strong>of</strong> new technology such as CCTV, DMS, MVDS and fiber<br />

optics will increase the knowledge requirements and burden on existing staff within the<br />

<strong>City</strong> <strong>of</strong> <strong>Oakland</strong>. The <strong>City</strong> has the option to either outsource the operations and<br />

maintenance <strong>of</strong> the system to a private company, have their staff trained to perform<br />

these duties or arrange for some combination <strong>of</strong> the two. If the <strong>City</strong> chooses to perform<br />

any <strong>of</strong> the O&M responsibilities, training <strong>of</strong> existing staff will be required.<br />

The <strong>Transportation</strong> Services Division <strong>of</strong> the Public Works Agency is responsible for<br />

traffic signal operations and design. The following staff members are involved with these<br />

activities, equaling one and a half (1.50) full-time equivalents (FTE):<br />

• Supervising <strong>Transportation</strong> Engineer – 0.25 FTE<br />

• <strong>Transportation</strong> Engineer – 0.50 FTE<br />

• Assistant <strong>Transportation</strong> Engineer – 0.50 FTE<br />

• Engineering Technician – 0.25 FTE”<br />

Effective operation <strong>of</strong> the ITS and traffic signal system also requires more emphasis on<br />

proactive management than responding to problems. Traffic signals and signal systems<br />

should be routinely re-timed to keep the entire network operating efficiently. It is<br />

recommended that one supervising engineer be responsible solely for ITS and traffic<br />

operations in the <strong>City</strong>. This would not include responding to public complaints and<br />

inquiries. It is recommended that two associate engineers work with the supervising<br />

engineer: one responsible for ITS planning and operations and the other for traffic signal<br />

timing. Finally, it is recommended that there should be two technicians or operators: one<br />

for ITS devices and one for traffic signal timing. This results in a total <strong>of</strong> 5 FTEs for<br />

operations, an increase <strong>of</strong> 3.5 FTEs over the current traffic operations staff.<br />

Aside from Operations staff, the <strong>City</strong> also needs to consider adding to their Maintenance<br />

staff. The <strong>City</strong>’s timing plans are currently uploaded to traffic signal controllers in the<br />

field by the <strong>City</strong>’s Electrical Services Division. The Electrical Services Division <strong>of</strong> the<br />

Public Works Agency is responsible for signal controller programming, testing and<br />

installation as well as general traffic signal maintenance. The following staff is involved<br />

with these duties, totaling 6.0 FTEs:<br />

• Electrical Supervisor - 0.5 FTE<br />

<strong>City</strong> <strong>of</strong> <strong>Oakland</strong> ITS Strategic Plan<br />

114 September, 2003

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