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Intelligent Transportation Systems - City of Oakland

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9.3.2 Training Requirements<br />

Effective O&M requires an on-going commitment to training, especially in a rapidly<br />

changing field <strong>of</strong> technology like ITS. The <strong>City</strong> <strong>of</strong> <strong>Oakland</strong> should develop and maintain<br />

an on-going training program to provide a well-trained and cross-trained staff for both<br />

operating and maintaining systems.<br />

The first step in determining the training needs and whether staff is adequately trained is<br />

to define the knowledge, skills, and abilities that are needed for each staff position within<br />

an organization. A training plan or program should then be developed to identify training<br />

opportunities to provide employees with the needed knowledge, skills, and abilities. The<br />

program or plan should focus on gaps between minimum requirements for the position<br />

and the requirements to perform in the position at an optimal level. Individual staff<br />

members should know the optimal knowledge, skills, and abilities for his or her position.<br />

Supervisors should include a review <strong>of</strong> optimal knowledge, skills, and abilities with the<br />

employee during periodic performance reviews and identify areas where training is<br />

needed to bring the employee up to the optimal level.<br />

Since maintenance <strong>of</strong> fiber optics requires more specialized training, an on-call contract<br />

should be considered to provide support in maintaining and enhancing the <strong>City</strong>’s fiber<br />

optic network, specifically for installing new fiber and splicing fiber. If the <strong>City</strong> decides to<br />

maintain their own fiber network, they will need to purchase special equipment such as<br />

power meters, fusion splicers and splice cleavers, and attend an outside training course<br />

to train staff.<br />

9.3.3 Maintenance Equipment<br />

Diagnostic and testing systems can improve system maintenance and enhance the<br />

operation <strong>of</strong> the system. <strong>City</strong> maintenance staff currently has good diagnostic and<br />

testing equipment for traffic signals and some equipment for diagnosing communication<br />

problems. Most <strong>of</strong> the diagnostic and testing equipment required for maintaining traffic<br />

signals is already owned by the <strong>City</strong>. This includes:<br />

• Cabinet tester<br />

• Controller tester<br />

• Conflict monitor testers<br />

• Detector tester<br />

• Load switch tester<br />

• Flasher tester<br />

• LED tester<br />

• Oscilloscopes<br />

• Multimeters<br />

• Bench-built simulators<br />

• Computers used for database inventories and equipment diagnostics<br />

Additional diagnostic systems and s<strong>of</strong>tware should be considered for CCTV cameras,<br />

DMS and communications. As the <strong>City</strong> installs new fiber optic cable, new optical<br />

transmission equipment with built in diagnostic features should be procured if the <strong>City</strong><br />

plans to maintain the system. This will include:<br />

<strong>City</strong> <strong>of</strong> <strong>Oakland</strong> ITS Strategic Plan<br />

116 September, 2003

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