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student feedback and leadership - Office for Learning and Teaching

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Student Feedback & Leadership<br />

Table 1 Course Experience Survey Results <strong>for</strong> Business Statistics<br />

Good<br />

<strong>Teaching</strong> Scale<br />

Overall<br />

Satisfaction Index<br />

2005, Semester 1 22.1 38.3 126<br />

2005, Semester 2 26.9 37.6 197<br />

2006, Semester 1 28.7 33.0 188<br />

2006, Semester 2 19.4 31.5 195<br />

2007, Semester 1 25.2 31.0 237<br />

2007, Semester 2 26.9 35.0 228<br />

2008, Semester 1 33.8 43.2 316<br />

2008, Semester 2 40.0 43.0 209<br />

N<br />

Notes: N is the number of surveys completed by <strong>student</strong>s in each semester. In 2005, an overall<br />

GTS <strong>and</strong> Overall Satisfaction Index is reported across all classes. Whereas, the GTS <strong>and</strong> Overall<br />

Satisfaction Index scores reported <strong>for</strong> semesters in 2006 to 2008 are weighted averages of the<br />

scores computed <strong>for</strong> the classes held in each semester, with the number of surveys completed<br />

in each class representing weights.<br />

Figure 2 Good <strong>Teaching</strong> Scale Scores <strong>for</strong> ECON1030 Business Statistics <strong>and</strong><br />

Initiatives Introduced Between 2005 <strong>and</strong> 2008<br />

Good <strong>Teaching</strong> Scale<br />

60<br />

55<br />

50<br />

45<br />

40<br />

35<br />

30<br />

25<br />

Good <strong>Teaching</strong> Scale<br />

20<br />

15<br />

A Perdisco<br />

B Textbook change<br />

C Mid-semester test made compulsory<br />

D Smaller lecture classes, multimedia exercises<br />

E Homework assignment, textbook change<br />

10<br />

Sem 1<br />

2005<br />

Sem 2 Sem 1<br />

2006<br />

Sem 2 Sem 1<br />

2007<br />

Sem 2 Sem 1<br />

2008<br />

Sem 2<br />

Three of the six questions that <strong>for</strong>m the GTS relate to the st<strong>and</strong>ard of <strong>feedback</strong><br />

<strong>and</strong> comments from teaching staff, whereas the other questions relate to how<br />

well teaching staff explain concepts, motivate <strong>student</strong>s <strong>and</strong> make the course<br />

interesting. Hence, the GTS is probably more appropriate to assess the<br />

<strong>feedback</strong> enhancing initiatives such as Perdisco, multimedia exercises <strong>and</strong><br />

homework assignments rather than other initiatives like textbook changes,<br />

drop-in sessions <strong>and</strong> the Helpdesk. Given the questions used to compute the<br />

GTS are not explicitly directed towards the trialled initiatives, an independent<br />

survey was conducted at the end of the Business Statistics demonstration<br />

tutorials held in Semester 2, 2008 to gain insight into how <strong>student</strong>s felt<br />

about particular initiatives.<br />

Page 104

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