student feedback and leadership - Office for Learning and Teaching

Part A: Developing a Distributed Leadership Model - Secton 3: Building Leadership Capacity
The School of Economics, Finance and Marketing ART:
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An audience response system using mobile phone technology to give
instant feedback to students on their understanding of key concepts
and their performance relative to their peers was introduced.
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‘Drop-in sessions’ were scheduled as weekly events
to supplement lectures.
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Multimedia exercises were designed to relate business statistics
to real-world events.
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Podcasts were used to articulate key concepts and provide feedback
on assessment pieces.
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Demonstration lectures were reduced in size from 120 students
to a maximum of 80 students and the A lecture group of 600 was split
into two groups of 300.
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The content of one course was significantly redesigned and supported
by AV materials to link “real world” relevance of materials.
In addition to the variety of changes introduced by the ARTs, action was taken
by the Project Team to consolidate the leadership capacity building that had
begun in earlier cycles. This included:
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An invitation to Project Team members to attend, in the second week
of semester, large classes to experience first-hand service-related
problems for teaching. Project Team members identified a range
of problems including; lighting, noise and acoustics in the venues,
lack of internet access, distance between lecturer and students that
makes engagement with the students impossible, lack of desktops
for students.
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Discussions in the Project Team that followed these visits resulted
in significant changes to the practices of service providers aimed
at consolidating improvements.
Service providers were extremely positive about the opportunity this
experience gave them to not only talk to staff directly about the problems
they face, but also to experience first hand the challenges staff and students
were experiencing.
The fourth Plenary was designed to share information on the systematic
changes that were being made to consolidate improvements in service
provision. In addition to the usual attendees to the plenary sessions, particular
invitations were sent to Heads of School, Deans Academic Development,
PVC’s, School Teaching and Learning Directors and Chairs, College
IT Managers in order to further disseminate experience.
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