student feedback and leadership - Office for Learning and Teaching

Student Feedback & Leadership
The outcomes of the project are multi-facetted:
First, a P.A.C.E.D. Distributed Leadership Model in the use of student
feedback to enhance student learning and teaching practice (henceforth
termed the P.A.C.E.D Distributed Leadership Model) was developed. This
P.A.C.E.D Distributed Leadership Model has 5 leadership elements identified
during the project as being essential to enhance student learning experience:
Participative Leadership – in which all stakeholders participate in two-way
communication and consultation.
Accredited Leadership – that recognises the need to recognise and
reward staff for their contributions to enhanced learning and teaching
practice and to provide ongoing professional development support
for leadership.
Collaborative Leadership – in which top down policy is implemented
from the bottom-up with middle-out support.
Engaged Leadership – through which opportunities to network and share
lessons learnt within an agreed pedagogical framework are available.
Devolved Leadership– by which action by all levels and functions
of Leaders across the university is congruent with University policy.
The P.A.C.E.D. Distributed Leadership Model provides a framework that is
adaptable both across the higher education sector, and to a variety of issues
beyond that of the project issue focus of student feedback.
Implementation of the P.A.C.E.D. Distributed Leadership Model assumes
a process of change across the university. This led to the second outcome
from this project – a Change Management Model that, while recognising
the central role of the individual academic in enhancing student learning and
teaching practice, acknowledges the need for a holistic multi-level leadership
approach across the university. The R.E.A.L.I.S.E.D. Change Management
Model has 8 elements that relate to the 5 elements of the P.A.C.E.D.
Distributed Leadership Model:
Recognition – of individual academic excellence in enhancing student
learning and teaching practice through Teaching Excellence Awards
and Promotion opportunities.
Encouragement – of the individual academic through the provision of
time and financial support to design and develop learning and teaching
practice innovations.
Acknowledgment – of the link between university strategic plans and
individual academic learning and teaching practice.
Leadership –from each of the multi-levels across the university that
is congruent and supportive of a participative and collaborative approach.
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