student feedback and leadership - Office for Learning and Teaching

Part B: Building Leadership Capacity - BUS: School of Economics, Finance & Marketing ART Report
8.10 Leadership Reflections
Questions for ART (as a whole team):
1. What has your participation in this project enabled you to achieve
in regard to improving student feedback?
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The opportunity to run a whole lot of things differently in the course
– new projects & assignments.
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It has enabled lecturers to trial new technologies in a risk free environment
– allowing any problems experienced to be dealt with as part of the
project trial, and refinements to be made.
2. What are the key factors that enabled you to achieve this?
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Time and assistance in developing and running new initiatives
with students.
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The recognition that improving student feedback is a shared responsibility
– that it is the things that support lecturers like the technology, and also
the facilities.
3. What challenges did you face in achieving this?
Issues related to feedback:
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Lack of understanding by students regarding the feedback given
by lecturers – how to access and use it effectively, and for them to also
take some responsibility in responding.
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Realising that students expectations often don’t align with what
is delivered – they ask for things and then don’t take advantage
of opportunities created.
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In giving feedback often students rate a course by its fairness rather
than evaluating the actual teaching.
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That cohorts of students make a difference, identical courses taught
to different groups can get very different feedback.
––
Students can give poor feedback to courses that they don’t see the
relevance of – e.g. courses outside of their specialist area.
– – Recognition that in a mixed discipline class, there are difficulties
in making courses relevant to each student.
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