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student feedback and leadership - Office for Learning and Teaching

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Part A: Developing a Distributed Leadership Model - Secton 4: Outcomes <strong>and</strong> Critical Sucess Factors<br />

4. Section Four:<br />

Outcomes <strong>and</strong> Critical<br />

Success Factors<br />

This Section presents the actual project outcomes in terms of the intended<br />

project outcomes <strong>and</strong> the critical success factors (CSFs) identified <strong>for</strong> the<br />

building of effective <strong>leadership</strong> development in <strong>student</strong> <strong>feedback</strong>.<br />

The four intended outcomes from this project were:<br />

1. Leadership Project action <strong>and</strong> implementation plans <strong>for</strong> the project.<br />

2. Multi-level approaches <strong>and</strong> strategies to effect change management.<br />

3. A distributed <strong>leadership</strong> framework in the use of <strong>student</strong> <strong>feedback</strong><br />

to improve teaching <strong>and</strong> learning.<br />

4. Resources to assist the development <strong>and</strong> implementation of the<br />

distributed <strong>leadership</strong> framework.<br />

4.1 Outcome 1: Leadership Project Action<br />

<strong>and</strong> Implementation Plans<br />

As identified in Section 2, the project was successfully implemented over a two<br />

year period with minor variations to timing <strong>and</strong> <strong>for</strong>mat. The Action Research<br />

Process enabled the change management process to proceed through cycles<br />

of change as illustrated in Section 3. Each cycle was subject to analysis <strong>and</strong><br />

reflection that enabled the project to evolve flexibly.<br />

Page 67

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