student feedback and leadership - Office for Learning and Teaching

Part A: Developing a Distributed Leadership Model - Secton 4: Outcomes and Critical Sucess Factors
III.
Acknowledgement
University policy and practice that acknowledges the importance
of clearly articulated university commitment to supporting improvements
in the student experience. Policies and practices designed to assist
academics to design, develop and implement learning and teaching
innovations are critical.
IV.
Leadership
Multi-level leadership from immediate supervision of the Head of School
up to the Senior Executive group of the university is acknowledged.
V. Integration
Integrated support through services that more actively engage students
in their own learning, particularly in their transition into the Higher
Education environment.
VI.
Systems
Cross-functional systems support from multi-functional services across
the university. This requires both formal and informal opportunities for
representatives from all student and resource service providers
to work collaboratively.
VII. Environment
Appropriate learning environments that are supportive of the student
learning experiences. This requires a collaborative approach in which
the demands on, and needs of, all participants are recognised
and addressed.
VIII. Dissemination
Opportunities to disseminate ideas to underpin collaboration through
participative approaches to knowledge sharing as a fundamental value
and principal that underpins the university approach to leadership.
This includes developing opportunities for all parties to have their
‘voice’ heard.
These CSFs are presented as the R.E.A.L.I.S.E.D. Change Management
Model to enhance student feedback:
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