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student feedback and leadership - Office for Learning and Teaching

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Student Feedback & Leadership<br />

––<br />

The Project Reference Group played an active <strong>and</strong> invaluable role from<br />

which <strong>feedback</strong> on the project was obtained on a regular basis as the<br />

project progressed through action research cycles. Reference group<br />

members were particularly helpful in identifying the sustainability <strong>and</strong><br />

applicability of reflection on, <strong>and</strong> outcomes from, the project across<br />

RMIT <strong>and</strong> the higher education sector. This included suggestions of how<br />

the Dissemination process could be designed to reach a broad audience.<br />

The unique nature of the Reference group engagement in the project<br />

was demonstrated by the attendance of external members at a number<br />

of Plenary sessions <strong>and</strong> the assistance provided by one member in the<br />

conceptualisation of the Evaluation process.<br />

––<br />

The involvement of <strong>student</strong>s was particularly important in the ARTs where<br />

focus groups were used to exp<strong>and</strong> on <strong>student</strong> <strong>feedback</strong> recorded in the<br />

CES. In addition the involvement of <strong>student</strong>s in a Plenary session enabled<br />

the viewpoint of <strong>student</strong>s to be discussed across a vertical slice of the<br />

university <strong>leadership</strong>.<br />

2.4.2 Project Management<br />

2.4.2.1 Role of the Manager <strong>and</strong> Project <strong>Office</strong>r<br />

A key to the success of the project was effective project management.<br />

A Project <strong>Office</strong>r was employed (0.5) with the role of ensuring that strategic<br />

planning <strong>and</strong> effective implementation of all aspects of the project took place.<br />

This also provided a single point of contact <strong>for</strong> queries from participants<br />

involved in the project. Implementation was guided in principle by a phased<br />

action implementation plan which was supported by a yearly scheduled<br />

plan of meetings <strong>and</strong> project events.<br />

2.4.2.2 Stewardship of the Project<br />

Strategic planning of the project was the joint responsibility of the Project<br />

Leader DVC (Academic), the Project Manager ( Director of <strong>Learning</strong> & <strong>Teaching</strong><br />

Unit) <strong>and</strong> the Project <strong>Office</strong>r.<br />

Regular meetings of the ART Facilitators in the first year of the project ensured<br />

that assistance <strong>for</strong> the ART Teams in identifying the broader pedagogical<br />

<strong>and</strong> <strong>leadership</strong> issues was identified. The inclusion of ART Leaders in these<br />

meetings from the second half of the first year of the project improved the<br />

communication between ARTs.<br />

The multi-level aspect of the Project Team provided a unique integrating<br />

discussion space <strong>and</strong> became an integral part of the action research<br />

approach that underpinned the project.<br />

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