CCTNS nagaland_SI_RFP_Volume 1.pdf - National Crime Records ...

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Crime & Criminals Tracking Network and Systems ProjectNagaland Police4. Alerts to immigration database (interface once created)15.EnhancementsShould allow citizens to have dynamic user names and passwords for accessing thesystem and registration of complaints/ requests ensuring privacy and anonymity of theuser. For example, Private Sector Organizations can request for employee verificationthrough the portal.16. Should have the facility of online payment of fine for Traffic Challans.Should provide the functionality to the Hotel owners of registering their Hotel details- Name of the Hotel- Owner/ Manager valid identification details- Staff identification details17. - Staff Verification details- City- District- Nearest Police StationTax Identification Number or any other Registration NumberShould allow periodic uploading of following information of the customers staying atHotel:- Customers Name and Identification Proof- Address- Nationality (for non-Indian nationals Passport Number is mandatory)18. - Customer journey details (From Place, Destination, Purpose of Travel, No. ofdays to stay)Note: The System should also allow the hotels to upload the details of foreignersstaying in the hotels along with the Form C details.System should be able to auto-populate the information of hotel residents based onprevious entries, if any19.Should have space for publicity of commendable work done by citizens in assistingthe police.RTI Services20. Should be able to provide RTI Act mandated information.21. System should allow receipt of online RTI application and online payment of fees.22.System should allow the facility to digitize the manual application and forward it to theSPIO for further processing.23.System should assign a Unique ID for each RTI request/ application. ID can be usedby applicant for tracking the status24.System shall allow classification of requests/ applications according to the Police unitsto deal with it.25. System should have standard templates for replying to the requests26.System to automatically transmit the requests to the SPIO and further allows SPIO totransfer the request to concerned Police Unit27.System to allow concerned officer to get the reply verified against request from theirrespective supervisorsSystem shall allow the concerned officer to retrieve the information from central28. repository as desired against the RTI. The system shall offer facility for searching andretrieving the required data by using pre defined parameters29.The system shall allow taxonomy based search in case the officer concernedwants to view similar RTI queries responded30.The system shall throw alerts when the request is pending for a period exceeding apre-defined time limit31.The system shall be able to generate report in the form of RTI register for all the RTIrequests received at any time it is requested for.32.The system shall have the capability to upload the final response of the department onthe web portal or provide to the applicant, as required.TrafficeChallaningmodule SystemPetitionManagementServiceVolume I Request for Proposal for Selection of System Integrator Page 126 of 193
Crime & Criminals Tracking Network and Systems ProjectNagaland PoliceSystem to have interface with payment gateway to receive minimal fees for filing RTI33. System to have functionality of calculating charges for providing the information underRTI and communicating the same to requester.Portal Services for Police Officials34. Should allow Police Officers to access the portal via the Internet/ Intranet35. Should allow the police officers to register their grievances.36. Facility of Single Sign-on and allowing the Police Officers to log in to the departmentalmodules through Portal37.38.Should provide role based access to the various modules and sub modules of theproposed CAS (State) and other additionally proposed modules to all the PoliceOfficials.Should provide the Police Officials with the help module to assist them in using thePortal/ CAS (State) and other additionally proposed modulesAll modules ofCAS (State) andother additionallyproposedmodulesAll modules ofCAS (State) andother additionallyproposedmodulesUser Help andAssistanceServiceShould provide the Police Officials with comprehensive Search capability to accessany type of information which is desirable for e.g.) e-learning course material, area39.specific information, crime & criminal information, etc. Search would run on theknowledge base using business intelligence methods.Petition/Verification/Request Management ServiceGeneral Service Petition can be any of No Objection Certificate (NOC) for job, NOC for vehicle theft, NOC for lost cellphone/passport, Licenses for arms, processions etcS. No.FunctionalitiesCAS(State)Should allow the user (police staff) to capture the general service petitions of thecitizens based on their request.The general service requests can be any of the following No Objection Certificates,verification of passport, service, tenant, servant, Lost cell phone, arms license,permissions for procession, rallies, mikes, etc.IntegrationRequirements1.2.3.4.1. Employee Verification2. Tenant Verification3. Servant Verification4. Permission Request for Processions and Rallies5. Passport Verification Status6. Arm License Verification Status7. Application for Character CertificateShould have different templates/forms to record the details of service requests ofdifferent kinds. E.g. NOC, Certificates for Loss of things, Permissions Requests etc.Should allow uploading of any relevant documents such as scanneddocuments/images.Should allow the user to assign the petition to police personnel forPreliminary enquiry.5.6.Should allow the user (police staff) to record notes/remarks to the petition at variouslevels.Should allow the user to search the existing repository of previous cases/petitionsbefore responding to the petitioner.7. Should allow for approval by the concerned officer before issuing the certificate.Crime andCriminal Recordsand QueryManagementServiceVolume I Request for Proposal for Selection of System Integrator Page 127 of 193
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