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CCTNS nagaland_SI_RFP_Volume 1.pdf - National Crime Records ...

CCTNS nagaland_SI_RFP_Volume 1.pdf - National Crime Records ...

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<strong>Crime</strong> & Criminals Tracking Network and Systems ProjectNagaland PoliceS. No. Functionalityusers with means for customizing the user interface to their personal needs i.e.individualization designing content andnavigation differently for varying user groups or roles i.e. such as employees of differentlevels, citizens etc, monitoring the user’s behavior and adapting to the user’s goals thatare inferred from the behavior observed, recommending information that is potentiallymore relevant or interesting to the specific user, based on the behavior of all users or auser group.41.42.43.Taking account of the users’ tasks and information needs: When providing differentaccess paths or navigation structures for different user groups, the tasks and informationneeds of these user groups should be taken into consideration.Making individualization and adaptation evident: It should be made evident to the userwhen individualization and/or adaptation are used.Making user profiles evident: If predefined user profiles or user-specified profiles are usedfor individualizing or adapting content, the profile currently used should be made evident.If profiles are used, it is important to provide users with information about this concept andits implications.44.Allowing users to see and change profiles: If user-specified profiles are used, usersshould be able to see, modify and delete that profile on demand.45. The user interfaces of the system should follow the guidelines specified underwww.usability.gov3. System AvailabilityS.No.1.2.3.The System must be available to users:• 24X7• On all days of weekFunctionalityThe planned downtime for the System must not exceed hours per . The System is considered to be down if any user is unable to perform any normalSystem function and if this failure is attributed to any component of the System other than theworkstation.In the event of any software or hardware failure, it must be possible to restore the System(with inline synchronization) within defined limits as per SLA4. Performance and ScalabilityS. No. Functionality<strong>Volume</strong> I Request for Proposal for Selection of System Integrator Page 153 of 193

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