CCTNS nagaland_SI_RFP_Volume 1.pdf - National Crime Records ...

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Crime & Criminals Tracking Network and Systems ProjectNagaland PoliceSlNoSpecificationSystem MonitoringShould be able to monitor/manage large heterogeneous systems37environment continuously.Windows OS - Should monitor / manage following:• Event log monitoring• Virtual and physical memory statistics• Paging and swap statistics• Operating system• Memory• Logical disk• Physical disk• Process38• Processor• Paging file• IP statistics• ICMP statistics• Network interface traffic• Cache• Active Directory Services• Should be capable of view/start/stop the services onwindows serversUnix OS - Should monitor / manage following:• CPU Utilization, CPU Load Averages• System virtual memory (includes swapping and paging)39 • Disk Usage• No. of Inodes in each file system• Network interface traffic• Critical System log integrationInfrastructure Service40 IIS / Tomcat / Apache / Web server statistics41 HTTP service42 HTTPS service43 FTP server statistics44 POP/ SMTP Services45 ICMP servicesDatabase Services – Monitor various critical relational database46 management system (RDBMS) parameters such as databasetables / table spaces, logs etc.Application Performance Management47 End to end Management of applications (J2EE/.NET based)Determination of the root cause of performance issues whether48 inside the Java application in connected back-end systems or atthe network layer.Automatic discovery and monitoring of the web application49environment50 Ability to monitor applications with a dashboard.Ability to expose performance of individual SQL statements within51problem transactionsMonitoring of third-party applications without any source code52change requirements.Proactive monitoring of all end user transactions; detecting failed53transactions; gathering evidence necessary for problem diagnose.Storage of historical data is for problem diagnosis, trend analysis54etc.Complied(Y/N)Value Add (Ifany)/RemarksVolume I Request for Proposal for Selection of System Integrator Page 166 of 193
Crime & Criminals Tracking Network and Systems ProjectNagaland PoliceSlNoSpecification55 Monitoring of application performance based on transaction type56 Ability to identify the potential cause of memory leaks.Reporting57 Should able to generate reports on predefined / customized hours.58Should be able to present the reports through web and alsogenerate “pdf” / CSV / reports of the same.Should provide user flexibility to create his /or her custom reports59 on the basis of time duration, group of elements, custom elementsetc.60Should provide information regarding interface utilization and errorstatistics for physical and logical links.61Should create historical performance and trend analysis forcapacity planning.62Should be capable to send the reports through e-mail to predefineduser with pre-defined interval.63Should have capability to exclude the planned-downtimes ordowntime outside SLA.64 Should be able to generate all sorts of SLA Reports.Should be able to generate web-based reports, historical data for65 the systems and network devices and Near Real Time reports on66the local management console.Should be able to generate the reports for Server, Application,infrastructure services and Network devices in DC/DRenvironment.Availability Reports67 Availability and Uptime – Daily, Weekly, Monthly and Yearly Basis68 Trend Report69 Custom report70 MTBF and MTTR reportsPerformance Reports71 Device Performance – CPU and Memory utilized72 Interface errors73 Server and Infrastructure service statistics74 Trend report based on Historical Information75 Custom report76 SLA Reporting77 Computation of SLA for entire DC/DR Infrastructure78Automated Daily, Weekly, Monthly, Quarterly and Yearly SLAreportsData Collection79 For reporting, required RDBMS to be provided with all licenses.80Should have sufficient Storage capacity should to support allreporting data for 5 Years of DC/DR operation.Integration81Should be able to receive and process SNMP traps frominfrastructure components such as router, switch, servers etc.82 Should be able integrate with Helpdesk system for incidents.83Should be able to send e-mail or Mobile –SMS to pre-definedusers for pre-defined faults.84Should trigger automated actions based on incoming events /traps. These actions can be automated scripts/batch files.Network Management85The Network Management function must monitor performanceacross heterogeneous networks from one end of the enterprise toComplied(Y/N)Value Add (Ifany)/RemarksVolume I Request for Proposal for Selection of System Integrator Page 167 of 193
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