Manual

Types of Quests
There are over 2000 quests in World of Warcraft. These quests are organized into
different quest types. Quests might call for you to deliver items or messages to
non-player characters, to kill a given number of specific enemies, to collect loot
from killed monsters, to retrieve items from unique enemies, to find and talk to
other non-player characters, or to escort non-player characters to certain locations.
There are more quest types than these. No matter what quest you take, the steps
to complete it will be clearly outlined in the quest description. You can always open
up your quest log, and reread the quest entry to see the completion requirements
for the quest.
Quest Log
When you accept a quest, it appears in your quest log. Pressing the quest log tab
at the bottom of the screen or pressing the hotkey L will open up the quest log.
The quest log is composed of a quest list at the top of the log and a quest
description at the bottom.
All your quests are organized in your quest list by the zone in which you received
them. Even quests that take you to new zones will be listed in the zone where you
first got the quest.
You can collapse or expand the quests in each zone by clicking on the plus or minus
symbol in front of each zone name. If you want to collapse all zone lists, click on
the All button at the top of the quest list.
When you click on a quest in the quest list, its quest description appears. There you
will find a brief synopsis of the quest; the steps needed to complete the quest; the
full quest dialog; and the quest reward.