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Retours d’expériences Big Data en entreprise<br />
RECOGNIZING AN OPPORTUNITY<br />
With the industry-wide transformation in the way healthcare is obtained, delivered and paid for, pharmaceutical<br />
companies are scouting for tools that can help them decode patients’ behaviour and consumption patterns.<br />
In the context of this trend, PharmaSecure wanted to gain insights from its growing data repository to help strengthen<br />
their partnerships with pharmaceutical customers while helping patients manage their diseases better.<br />
“Data is at the corner stone of our business and we needed to make that our differentiating element. As a company,<br />
our data volumes, client portfolio and maturity had undergone an evolutionary curve and it was time for us to use<br />
an effective solution that could generate definable, powerful and intuitive analytics,” says Samit YADAV, Senior<br />
Director, Technology and Operations, PharmaSecure.<br />
At first, the team analysed its data through a cumbersome and inefficient process. Team members would dedicate<br />
time every week to extracting information from different sources, populating Excel sheets with the data and finally,<br />
deriving graphs to visually represent the findings. To address this challenge, the company wanted an analysis solution<br />
that would offer a faster, interactive experience.<br />
USING THE POWER OF SIMPLICITY FOR POWERFUL ANALYTICS<br />
After a careful evaluation of the players in the visual analytics marketscape, in 2013 PharmaSecure chose Tableau<br />
software due to its polished and comprehensive offering.<br />
Today Tableau software is used by most members of PharmaSecure’s Operations team. Typically, PharmaSecure’s<br />
MySQL and Excel data sources generate transactional databases of 200-500 rows a day, slated to reach<br />
1000-2000 rows over the next six months.<br />
Throughout the span of 18 months that the company has used Tableau, they are gaining value by drawing insights<br />
from an ever increasing quantum of data. Today all internal reports are generated on Tableau with insights extracted<br />
from data every week and every month. This move to a prescriptive style of analytics triggers faster decision<br />
making for the company.<br />
BELIEVING IN DATA ANALYTICS AND ITS INFLUENCE<br />
Using Tableau, the company has been able to maximise the value from their growing data without having to invest<br />
any additional resources.<br />
“Tableau’s power lies in its simplicity and intuitiveness. Putting Tableau over our data integration layer, has given<br />
us substantially greater insight across the business operations- supply chain, time to market, program enrollment,<br />
distribution, sales force effectiveness among other aspects,” Abhijit elaborates.<br />
Going forward, PharmaSecure will also start Tableau deployment with its customers whereby they will be able to<br />
not only access but build Tableau data charts on their own.<br />
“The biggest highlight of using Tableau has been that our entire team now truly believes in the power of insightful<br />
data. Thanks to Tableau, we as an organisation have become a lot more excited about using data in impactful and<br />
interesting ways for our customers.”<br />
TABLEAU SOFTWARE - SKYROCK<br />
SKYROCK.COM S’OFFRE UN OUTIL DÉCISIONNEL<br />
RAPIDE ET FACILE À UTILISER<br />
o Partner : Skyrock.com<br />
o Contact person : Loïc Cadiot, chef de projet chez Skyrock et Edouard Beaucourt (Tableau Software)<br />
OBJECTIFS:<br />
Uniformiser les outils décisionnels. En effet, jusqu’à récemment, la réponse de Skyrock consistait à autoriser<br />
chaque service à utiliser son propre outil décisionnel, au détriment de l’efficacité, de la productivité et de la convivialité.<br />
Par exemple, les utilisateurs Marketing pour la partie « éditeur » (construisent le site) utilisaient un système,<br />
tandis que ceux de la régie publicitaire (monétisent le site), en utilisaient un autre pour présenter les impressions<br />
de page, les visiteurs uniques, le CA généré… etc. Skyrock s’est rendu compte que le choix d’une solution décisionnelle<br />
standardisée, unique et ultraperformante transformait la capacité de ses utilisateurs à analyser et comprendre<br />
les données. Cela s’explique par le fait que naturellement, on voit et on comprend plus efficacement les<br />
données avec des visualisations interactives. Au final, le nouveau système de Skyrock a apporté des réponses aux<br />
questions, permettant ainsi de faire progresser les audiences web et les revenus publicitaires.<br />
PRÉSENTATION :<br />
Skyrock.com est le premier réseau social de blogs français et européen, avec plus de 34 millions de blogs dans<br />
le monde. « Skyrock doit analyser de grandes quantités de données, et Tableau est une solution ultraperformante<br />
Document réalisé par la Société Corp Events - Janvier 2015<br />
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