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International Organization for Migration (IOM)

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Improving Access to Labour market In<strong>for</strong>mation <strong>for</strong> migrants and employers<br />

26<br />

largely as a consequence of the application of the new in<strong>for</strong>mation technologies. Thus,<br />

in most EU Member States and settlement countries, government authorities in<br />

charge of migration have established official websites detailing migration legislation<br />

and procedures10 . Reference in<strong>for</strong>mation provided by way of those official Internet<br />

portals is of particular relevance in the context of demand-driven labour migration<br />

streams, where the responsibility of checking the compliance of a migration candidate<br />

with immigration legislation is largely transferred from the public authorities to the<br />

employers.<br />

Thus, in the United Kingdom, with the introduction of the points-based-system<br />

(PBS) and the increasing importance of the demand-driven tiers – and particularly<br />

Tier 2 – after the 2011 re<strong>for</strong>ms, employers have a greater <strong>for</strong>mal role than be<strong>for</strong>e<br />

in the admission of migrants and in ensuring compliance with the legal migration<br />

requirements. The website maintained by the United Kingdom Border Agency<br />

(UKBA) provides specific in<strong>for</strong>mation <strong>for</strong> employers willing to recruit workers<br />

from abroad, outlining the sponsorship procedure, which lies at the heart of the<br />

system (http://www.ukba.homeoffice.gov.uk/business-sponsors/). The sponsorship<br />

procedure <strong>for</strong>eseen under PBS Tiers 2 and 5 involves several steps and a complex<br />

range of duties <strong>for</strong> the employer. Failure to follow correct procedures may result<br />

in the loss or downgrading of an employer’s right to sponsorship and, in certain<br />

circumstances, employers may also face fines and/or criminal action. Sponsoring<br />

employers may make use of the UKBA helpline or pay <strong>for</strong> a customized service from<br />

UKBA, offering direct access to a personal contact within the Agency. The level of<br />

the additional fees required <strong>for</strong> this tailored service, however, 11 makes it unlikely that<br />

small firms will be able to benefit from it (Chapter 10).<br />

While the contribution of official migration portals to facilitating the flow of<br />

in<strong>for</strong>mation on the legal procedures to recruit from abroad is well recognized, the<br />

capacity of SMEs to fully navigate those websites to obtain the specific in<strong>for</strong>mation<br />

needed among a vast array of published material may be somewhat limited by the<br />

typical resource constraints which affect small businesses, including lack of dedicated<br />

administrative staff.<br />

It has to be noted, however, that the capacity of employers – and particularly of SMEs<br />

– to navigate through the in<strong>for</strong>mation on legal migration procedures published in<br />

official immigration portals also varies depending on the degree of complexity of<br />

the labour migration procedure itself. Thus, in Sweden, where the December 2008<br />

re<strong>for</strong>m has led to the implementation of one single legal channel <strong>for</strong> labour migration,<br />

86 per cent of the users of the <strong>Migration</strong> Board’s website declared to be satisfied with<br />

the in<strong>for</strong>mation provided (Chapter 9).<br />

10 Most of these websites target both employers and prospective migrants. A discussion of the accessibility<br />

and use of internet tools from the migrants’ perspective will be provided in section 2.2.<br />

11 At the time of writing the costs involved are GBP 25,000 per year <strong>for</strong> a full package and GBP 8,000<br />

per year <strong>for</strong> a reduced package – see http://www.ukba.homeoffice.gov.uk/business-sponsors/points/<br />

sponsoringmigrants/premium/.

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