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Understandability and Transparency of the Financial Statements of ...

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QUESTIONS<br />

As interviewees began to share <strong>the</strong>ir views it was important that responses were non-<br />

judgmental (Taylor & Bogdan, 1998). This was avoided by accepting all interviewees‟<br />

answers <strong>and</strong> refraining from judging <strong>the</strong> appropriateness <strong>of</strong> <strong>the</strong>ir responses during <strong>the</strong><br />

interview. This was particularly true in this research where some interviewees,<br />

especially in relation to <strong>the</strong> accounting method used, wanted to know whe<strong>the</strong>r <strong>the</strong>ir<br />

method were <strong>the</strong> best ones. In this situation <strong>the</strong> researcher avoided answering by stating<br />

that <strong>the</strong> researcher was trying to get an idea <strong>of</strong> what was happening in <strong>the</strong> charities<br />

sector, <strong>and</strong> thus <strong>the</strong>re were no right or wrong answers.<br />

An advantage <strong>of</strong> <strong>the</strong> semi-structured interview guide (Appendix Three) was that it<br />

allowed for certain <strong>the</strong>mes to be discussed whilst still being flexible enough to explore<br />

emerging paths during <strong>the</strong> interview (Bedard & Gendron, 2004). This happened with<br />

<strong>the</strong> fourth complexity, <strong>the</strong> expenditure overheads ratio, as interviewees were totally<br />

against this <strong>and</strong> more concerned that <strong>the</strong>ir financial statements did not reflect <strong>the</strong><br />

achievement, or o<strong>the</strong>rwise, <strong>of</strong> <strong>the</strong>ir charity‟s mission. These concerns led to <strong>the</strong> fourth<br />

complexity growing from its original narrow focus on expenditure overheads to <strong>the</strong><br />

wider view <strong>of</strong> performance reporting.<br />

Qualitative researchers begin <strong>the</strong>ir studies with only loosely formulated research<br />

questions (Taylor & Bogdan, 1998), as shown in this research by <strong>the</strong> questions in <strong>the</strong><br />

semi-structured interview guide (Appendix Three) being only <strong>the</strong> initial „what are you<br />

doing‟ questions. Once ascertaining <strong>the</strong> meaning for <strong>the</strong> interviewee, questions were<br />

deepened to determine „why‟ <strong>the</strong>y acted as <strong>the</strong>y did, as <strong>the</strong> key aspect <strong>of</strong> this research<br />

was probing why interviewees chose particular accounting treatments. Throughout this<br />

research <strong>the</strong>re was a need to clarify <strong>and</strong> have interviewees elaborate on what <strong>the</strong>y had<br />

said (Taylor & Bogdan, 1998). Even at <strong>the</strong> risk <strong>of</strong> sounding naïve I continued to probe<br />

for clarification until I was sure exactly what <strong>the</strong> interviewee meant (Robson, 1993).<br />

This was achieved by rephrasing, asking for examples or seeking clarification<br />

(Marginson, 2004).<br />

Ano<strong>the</strong>r aspect that needed to be considered in this research was whe<strong>the</strong>r participants<br />

were exaggerating or distorting <strong>the</strong>ir responses. Taylor <strong>and</strong> Bogdan (1998) felt that it is<br />

<strong>the</strong> responsibility <strong>of</strong> <strong>the</strong> researcher to impose cross-checks on interviewee‟s responses.<br />

They felt that <strong>the</strong> best way to do this is to deal with <strong>the</strong>m directly by seeking<br />

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