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Understandability and Transparency of the Financial Statements of ...

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<strong>the</strong> world has got for its money. The World Health Organisation, has done some<br />

evaluation, that shows some charities‟ programmes have actually hurt healthcare, but no<br />

changes have been made. Philip Stevens, from <strong>the</strong> International Policy Network based<br />

in Engl<strong>and</strong>, spoke for many when he said:<br />

The public health community has convinced <strong>the</strong> public that <strong>the</strong> only way to<br />

improve poor health in developing countries is by throwing a ton <strong>of</strong> money at it<br />

(Anonymous, 2009, p. A21).<br />

The reason many charities give for not evaluating outcomes is that it is too hard to<br />

measure <strong>the</strong>m, a point which is considered next.<br />

8.3.1.3 Difficulties in measuring outcomes<br />

Hyndman (1991) considered that <strong>the</strong> reason many charities did not report <strong>the</strong>ir<br />

outcomes was <strong>the</strong> difficulty in measuring <strong>the</strong>se outcomes. More recently, this has been<br />

supported by Lee & Fisher (2007) who found that outcome measurements were<br />

difficult, particularly when <strong>the</strong> expected impact on beneficiaries is <strong>of</strong>ten influenced by<br />

external environment factors which are outside <strong>the</strong> control <strong>of</strong> <strong>the</strong> charity.<br />

The fact that financial reporting occurs annually presented more difficulties, as noted by<br />

Aimers & Walker (2008), who found that it is difficult to demonstrate an immediate<br />

impact from <strong>the</strong> services <strong>of</strong> many charities since <strong>the</strong> intended effects may not be<br />

apparent for several years. Agyemang et al. (2009, p. 22) also found that <strong>the</strong> short term<br />

reporting requirements <strong>of</strong> donors did not consider <strong>the</strong> slow local decision-making<br />

processes <strong>of</strong> some beneficiary communities, who did not necessarily stick to reporting<br />

deadlines.<br />

Given <strong>the</strong> difficulties in measuring outcomes, charities tend to use those measures<br />

which are easy to compile ra<strong>the</strong>r than <strong>the</strong> most appropriate measures, which limits <strong>the</strong><br />

success <strong>of</strong> outcome reporting in providing meaningful information (Agyemang et al.,<br />

2009; Lee & Fisher, 2007). This fur<strong>the</strong>r emphasises <strong>the</strong> need for outcome measurement<br />

to be evaluated to ensure that it is <strong>the</strong> best form for measuring what difference <strong>the</strong><br />

charity makes in <strong>the</strong> lives <strong>of</strong> <strong>the</strong>ir beneficiaries.<br />

Before leaving outcomes performance measurement <strong>and</strong> moving on to <strong>the</strong> reporting <strong>of</strong><br />

charities‟ financial viability, it is useful to look at <strong>the</strong> five reasons Sorkin (2009)<br />

identified for charities not measuring, evaluating <strong>and</strong> reporting on <strong>the</strong>ir outcomes. These<br />

are: (1) Ignorance <strong>of</strong> how to do it; (2) Fear <strong>of</strong> what <strong>the</strong>y might discover; (3) Lack <strong>of</strong><br />

resources to do it; (4) Lack <strong>of</strong> commitment to doing it; <strong>and</strong> (5) Conscious resistance to<br />

doing it (Sorkin, 2009). Even with all <strong>the</strong>se difficulties, <strong>the</strong> consideration <strong>of</strong> whe<strong>the</strong>r<br />

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