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Community planning services in Glenelg Shire Council : 1998-2005 ...

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Appendix A. Performance improvement plan 121<br />

FIGURE A1: PERFORMANCE IMPROVEMENT PLAN: STATUTORY PLANNING SERVICE<br />

Issue Action Responsible officer Time frame<br />

Plann<strong>in</strong>g process <strong>in</strong>itiatives<br />

<strong>in</strong>troduced dur<strong>in</strong>g 2004<br />

require review.<br />

Delegated Plann<strong>in</strong>g<br />

Committee (DPC) meet<strong>in</strong>gs<br />

need to be well controlled.<br />

Plann<strong>in</strong>g applicants often<br />

have no knowledge of<br />

<strong>plann<strong>in</strong>g</strong> processes or<br />

application requirements.<br />

<strong>Council</strong>lors (collectively) are<br />

not always aware of the<br />

detail and complexity of<br />

contentious <strong>plann<strong>in</strong>g</strong><br />

applications and matters.<br />

<strong>Council</strong> has rarely received<br />

written <strong>plann<strong>in</strong>g</strong> reports.<br />

Consistency <strong>in</strong> <strong>plann<strong>in</strong>g</strong><br />

decision-mak<strong>in</strong>g.<br />

<strong>Council</strong>lor knowledge of<br />

statutory <strong>plann<strong>in</strong>g</strong> processes<br />

and legislative compliance<br />

matters, state policy etc. is<br />

limited.<br />

Plann<strong>in</strong>g matters are rarely<br />

referred to the full council for<br />

decision.<br />

Review effectiveness of 2004<br />

<strong>plann<strong>in</strong>g</strong> process <strong>in</strong>itiatives.<br />

Introduce speak<strong>in</strong>g time limits<br />

for DPC participants (say,<br />

maximum 10 m<strong>in</strong>utes).<br />

Develop def<strong>in</strong>ed chair<br />

procedures for DPC meet<strong>in</strong>gs.<br />

Review applicant <strong>in</strong>structional<br />

material and reproduce where<br />

necessary.<br />

Encourage pre-application<br />

meet<strong>in</strong>gs at all times.<br />

Conduct periodic <strong>in</strong>formation<br />

sessions for regular applicants.<br />

Plann<strong>in</strong>g staff should<br />

periodically brief the whole<br />

council on contentious <strong>plann<strong>in</strong>g</strong><br />

applications and matters.<br />

A councillor/officer workshop<br />

should be held to discuss future<br />

report<strong>in</strong>g needs with a focus on<br />

determ<strong>in</strong><strong>in</strong>g an agreed range of<br />

report formats for applications<br />

with differ<strong>in</strong>g levels of<br />

complexity.<br />

A monitor<strong>in</strong>g system should be<br />

<strong>in</strong>troduced. Like applications<br />

should be randomly reviewed to<br />

assess if decisions are<br />

consistent.<br />

Develop and <strong>in</strong>troduce periodic<br />

education workshops for<br />

councillors and planners.<br />

Consider and <strong>in</strong>troduce criteria<br />

for referrals to council – for<br />

example: more than 6<br />

objections; more than 8-lot<br />

subdivisions; Aborig<strong>in</strong>al<br />

heritage implications; specific<br />

heritage or environmental<br />

issues; height of developments.

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