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2008 - Marketing Educators' Association

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needs, and with the cost that they are willing to<br />

forego, discussions of both areas need concepts to<br />

support each other’s claims.<br />

REFERENCES<br />

Clarke, J., Newman, J. E., Smith, N., Vidler, E., &<br />

Westermarland, L. (2007). Creating citizenconsumers:<br />

Changing publics and changing<br />

public services. London: SAGE Publications.<br />

42<br />

Collier, R. A. (1995). Profitable product<br />

management. Oxford: Butterworth-Heinemann.<br />

Keat, P. G., & Young, P. K. Y. (2003). Managerial<br />

economics, Economic tools for today’s decision<br />

makers (4 th ed.). Upper Saddle River, NJ:<br />

Prentice Hall.<br />

Weitz, B., Castleberry, S. B., & Tanner, J. F. (2001),<br />

Selling: Building partnerships (4 th ed.). New<br />

York, NY: McGraw-Hill.

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