For SWOT analysis, we make sure that each student honestly conducts self-assessment for the best results. We use strengths and weakness for shortterm career development and learning. Recognized strengths can encourage students if we show the strengths as their acquired skills; moreover, we can encourage them to improve weaknesses as shortterm motivations. We can also motivate students if we can show opportunities as possible options for their future career and learning plans. In the same manner, we can encourage them when we can show threats as long-term challenges which they should conquer for better career and learning situations. MBO sheets and SWOT results are the only tools to start our mentoring component. MBO needs continuous monitoring, controlling, supervising, and feedback in order to let participants (1) go through the MBO process, (2) attain their objectives, and (3) be motivated to further developments. Especially, if we want our students to be self-leaders, MBO also needs effective mentoring tools for the self-leaders which will continuously give positive feelings and experiences, visible outcomes and improvement, and stimulation (Manz, 1992). We will also use the continuous improvement or Kaizen method which is characterized by mini kaizen and kaizen events. The mini kaizen is to support the gradual but constant progress of participants; therefore, this will continue until the end of a course. We expect that this will continuously satisfy MBO’s continuous monitoring, controlling, supervising, and feedback through the plan-do-check-action (PDCA) cycle (Alukal, 2007). The kaizen event is a special workout in order to correct inappropriate situations quickly. The kaizen event should be a collaboration between each mentee and a mentor (Manos, 2007). As one of the mini kaizen activities, we have biweekly meetings with each student in order to check his/her progress. If the student is doing just fine, the lecturer simply gives recognition, encouragement, and further suggestions as well as small talk about the course, personal experiences, and extracurricular activities. However, when the student is not showing progress or is performing less than initial expectations, we will make a plan and perform the kaizen event with the student in order to correct the situations promptly. By this kaizen event, we expect that the student can achieve the objectives at the end of the course. We think that the kaizen event is not about changing the defined goals but about fixing inappropriate situations together in order to achieve the goals. 54 At the end of the course, a final MBO meeting with each student is held to evaluate each student’s performance. This final meeting is not about criticizing or grading each student but about evaluating the entire process, making a new SWOT table, setting new goals, giving recognition and congratulations, and showing positive outcomes for each student. We consider this as the most important moment for the lecturer to create high levels of student satisfaction. SUMMARY We proposed HEM to make teaching and mentoring effective in our introductory marketing courses in small liberal arts colleges. However, HEM is neither a complete education model nor a proven model in order to make both teaching and mentoring effective to our students from various majors in our introductory marketing courses. Therefore, we will finalize HEM and test its performance in our college. REFERENCES Akerlind, G. (2007). Constraints on academics' potential for developing as a teacher. Studies in Higher Education, 32, 21-37. Alukal, G. (2007). Lean lessions: Lean kaizen in the 21st century. Quality Progress, 40, 69-70. Chew, E. B., & Mclnnis-Bowers, C. (2004). Blending liberal arts and business education. Liberal Education, 90, 56-62. Cox, B. E., & Orehovec, E. (2007). Faculty-student interaction outside the classroom: A typology from a residential college. Review of Higher Education, 30, 343-362. Edwards, N.M. (2007). Student self-grading in social statics. College Teaching, 55, 72-76. Gillmor, V. (1999). Newest technology, plus liberal arts, makes for success: Colleges increasingly integrating business courses and liberal arts. Chicago Tribune (April 18), 3. Light, R. J. (2004). Making the most of college. Cambridge, MA: Harvard University Press. Manos, A. (2007). The benefits of kaizen and kaizen events. Quality Progress, 40, 47-48. Manz, C. C. (1992). Masterinig self-leadership. Englewood Cliffs, NJ: Prentice Hall.
Myers, C. B., & Myers, S. M. (2007). Assessing assessments: The effects of two exam formats on course achievement and evaluation. Innovative Higher Education, 31, 227-236. Neese, M. (2007). A foundation for continuous improvement. Circuits Assembly, 50-51. Odiorne, G. S. (1991). Chaos in management. Manage, 4-7. Odiorne, G. S. (1992). MBO means having a goal and a plan not just a goal. Manage, 8-11. 55 Raymond, A. (2006). Remembering Peter Drucker's ideas. FDM, 24-26. Texas State Board for Educator Certification. (2003). <strong>Marketing</strong> education standards: Final, approved on January 9, 2004. Vinten, G. (2000). The business school in the new millennium. International Journal of Educational Management, 14, 180-191. Williamson, D., Jenkins, W., & Moreton, K. M. (2003). Strategic management and business analysis. Oxford: Butterworth-Heinemann.
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Marketing Educators’ Association
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PREFACE This volume contains the pr
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Mary Conran, Temple University Debo
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Ethics and Social Responsibility In
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Special Sessions Diverting Traditio
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Linking Marketing Students to the R
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MARKETING EDUCATORS’ ASSOCIATION
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VIRTUAL MENTORING FOR A RETAIL MARK
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TOWARD A DEEPER UNDERSTANDING OF CO
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IMPROV COMEDY: TECHNIQUES AND EXERC
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BUILDING A MARKETING CURRICULUM TO
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INTERNATIONALIZING THE BUSINESS CUR
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LINKING MARKETING STUDENTS TO THE R
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Browne, W. G. (1995). Living case a
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STUDENT PERSONALITY TYPES IN TEAM P
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GETTING PUBLISHED IN THE JOURNAL OF
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STRATEGIC MEMBERSHIP DEVELOPMENT PL
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E-LEARNING: AN INNOVATIVE LEARNING
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The future of marketing education b
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Even as social presence provides th
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APPLYING LESSONS FROM BRAIN SCIENCE
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INCORPORATING WRITING IN THE MARKET
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Variable Operationalization Our var
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TABLE 4 Effect of Revision and Rewr
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A CALL TO ACTION: A RESEARCH AGENDA
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have proficient reading skills, and
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effective way to prepare the next g
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TESTING CLIENT-BASED PROJECTS: WHAT
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ATTITUDES AND PERCEPTIONS OF SOCIAL
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ASSURANCE OF LEARNING AND ASSESSMEN
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Miniano, Carl Mark B...............