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READIT - 2009 - Indira Gandhi Centre for Atomic Research

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Proceedings of <strong>READIT</strong>-<strong>2009</strong>, Kalpakkam - 603 102, 29-30 Dec <strong>2009</strong><br />

and better serve current ones through improved customer-driven offerings. Each component<br />

by itself is a step toward better serving our users; however, it is through the combined<br />

implementation of all of these that we can reach Library 2.0. Technology can help libraries<br />

create a customer-driven, 2.0 environment.<br />

Web 2.0 technologies have played a significant role in our ability to keep up with the<br />

changing needs of library users. Technological advances in the past several years have<br />

enabled libraries to create new services that be<strong>for</strong>e were not possible, such as virtual<br />

reference, personalized OPAC interfaces, or downloadable media that library customers can<br />

use in the com<strong>for</strong>t of their own homes. This increase in available technologies gives libraries<br />

the ability to offer improved, customer-driven service opportunities (12).<br />

OPEN SOURCE SOLUTIONS TO LIBRARIES<br />

Open Source library management systems have been available <strong>for</strong> nearly a decade<br />

now. Reviews of open source systems have moved from cautious to optimistic. During this<br />

time they have gradually evolved in both functionality and stability to the point where they<br />

are credible alternatives to commercial systems and in some cases provide a framework <strong>for</strong><br />

earlier adoption of Web 2.0 features than might be otherwise available through commercial<br />

products (Breeding, 2008). The evolution of open source Library Management has been<br />

energized by the Library 2.0 era. Other software that facilitates communication between<br />

librarians and their clients has emerged with the second generation of internet software - the<br />

Web 2.0 and Library 2.0. Web 2.0 capitalises on the internet framework to provide means <strong>for</strong><br />

online collaboration, networking and communication. This communication is facilitated by<br />

the availability of tools which make sharing and distribution of content and in<strong>for</strong>mation<br />

easier, including community and tagging systems, and mashups using web services.<br />

Being the oldest multi-branch open source LMS, the latest version of Koha (version<br />

3) has a rich set of features the architecture, based on PERL, MYSQL and Apache is stable in<br />

a Linux environment, and the recent release of Koha3 brings a more stable framework <strong>for</strong><br />

Windows also. The opening of the catalogue to library client participation is a phenomenon<br />

of Web 2.0 more specific to the library environment. The ability <strong>for</strong> end users to create<br />

"virtual shelves" in Koha, and the extension to enable features such as tagging and to create<br />

user-generated RSS feeds based on library catalogue data is part of a general trend to "open<br />

up" the catalogue to end user participation.<br />

6<br />

138

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