READIT - 2009 - Indira Gandhi Centre for Atomic Research

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10. REQUIRED SKILLS AND CAPABILITIES
Many of the interpersonal and organizational skills that made library manager
successful in the past remain important for modern manager to emulate. With a focus
upon customer and their needs, the library professionals need different sets of skills at
different levels of management.
Problem solving skill is most important attribute. Problems may arise in the
area of human relations, technology etc.
Analytical skill is one of the important skills; a manager must be good at it. A
lucid rational, well argued analysis is much more difficulties overturn.
People skill makes a manager to work with colleagues with reduced conflicts
among disparate points of view and facilitates cooperation.
Political skill is required to the knowledge managers since any organization is
first and foremost a social system. They should maintain the relationship to
forces inside ad outside the organization.
Business skill requires understanding of money when it comes from, where it
goes and how to get it and the ability to promote the library and information
services.
Flexibility to respond to a rapidly changing environment is important. Library
managers need to learn network effectively, think statistically and manage skillfully.
With these skill sets the library managers must have the following capabilities
to implement and maintain KM in the system where he/she is employed.
Information based - External capabilities such as Client information,
competitive information, customer information, market information and
Internal capabilities such as Financial information, Human Resource
information, product/services information.
Technology based - Integrated database, interoperability of existing system,
larger bandwidth, global IT structure, e-mail and web products, and
navigational tools.
Cultured Based - Team work, practical guidelines, knowledge sharing.
11. CONCLUSION
Knowledge Management is an essence in organizing principle, which lays
foundation for capturing the potentials of the possessed knowledge within an
organization. To make the most of the organizations resources and enhance knowledge
sharing it is important to acknowledge that it is about managing both technology and
people in order to provide a knowledge sharing environment.