READIT - 2009 - Indira Gandhi Centre for Atomic Research

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sharing, and creating a map of the relationship of knowledge assets to core
business process.
Document Management System is a computer system used to track and store
electronic documents and/or images of paper documents. It is related to digital
asset management, document imaging, workflow systems and records
management systems.
8. KNOWLEDGE MANAGEMENT IMPLEMENTATION
The application of four-stage practices framework to the implementation of
KM in an educational institution delivers a good KM system.
8.1. Analysis of Existing Infrastructure & Aligning KM and Business Strategy
By analyzing the existing infrastructure we can identify the critical gaps in the
existing set up and can identify the concrete steps to leverage and to build a KM
platform. Usually business strategy is in high level and the system is in low level. The
linking these two can be done by raising the KM platform design to the level of
business strategy and pulling down the business strategy to the level of the system
design.
8.2. KM System Analysis, Design and Development
The system analysis should first carefully identify and select the target endusers
and subject experts, conduct a detailed needs assessment and select the
infrastructural components and readily available technology to build the layer of KM
and integrating these components to create the KM system. Artificial Intelligence, data
warehouse, genetic algorithms, neural networks, expert reasoning system, rule bases,
and case based reasoning are some of the components. Based on the needs assessment,
available resources and components the blue print is prepared that provides a plan for
building and incrementally improving KM system. Once the blue print is prepared for
the KM system, the next step is actually putting together a working version of the
system.
The KM team should thus have a greater control over the project variables, and
the executive management should be more likely to provide the required support.
Finding the right balance between using already available content versus
creating new knowledge depending on the organizational needs and target consumers
will ensure the relevant, right and adequate content which will give a solid start to the
KM implementation.
The KM system design and process workflow need to manage this knowledge
evolution directly impacts end-user adoption. Simple and effective workflow makes a
KM appear natural and in tune with overall business processes will users learn and
adopt the system faster. It will also ensure that users do not see the KM system as
adding bureaucracy and complexity, but rather as a system that encourages the easy
creation and sharing of knowledge.