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Study of Small and Medium Enterprises in Azerbaijan - IFC

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Other consequences <strong>in</strong>clude: f<strong>in</strong>ancial sanctions, repeated <strong>in</strong>spection <strong>of</strong> the same<br />

entity, suspended enterprise activity, asset confiscation, annulment <strong>of</strong> the function<strong>in</strong>g<br />

agreements, <strong>and</strong> non-<strong>of</strong>ficial payments.<br />

The practice <strong>of</strong> impos<strong>in</strong>g f<strong>in</strong>es causes some dissatisfaction among the entrepreneurs.<br />

In depth <strong>in</strong>terviews with entrepreneurs show that m<strong>in</strong>or issues that do not harm safety<br />

<strong>and</strong> health st<strong>and</strong>ards end <strong>in</strong> f<strong>in</strong>es be<strong>in</strong>g imposed.<br />

View from an entrepreneur:<br />

“Inspectors give us no conditional time to elim<strong>in</strong>ate the problem or drawback. Even if this<br />

criterion was entered <strong>in</strong> the number <strong>of</strong> the m<strong>and</strong>atory norms recently, or when this is the<br />

first violation <strong>of</strong> the enterprise, you can’t expect underst<strong>and</strong><strong>in</strong>g from the <strong>in</strong>spector. They<br />

immediately impose a f<strong>in</strong>e. They do not worry much about the fact that I will elim<strong>in</strong>ate<br />

this problem eventually.”<br />

6.2.2 Half <strong>of</strong> the entrepreneurs who face <strong>in</strong>spection<br />

consequences make un<strong>of</strong>ficial payments<br />

No matter what type <strong>of</strong> consequence the enterprise faces <strong>and</strong> what the violation was,<br />

half <strong>of</strong> on-site <strong>in</strong>spections also result <strong>in</strong> un<strong>of</strong>ficial payments be<strong>in</strong>g made.<br />

In the entrepreneurs’ op<strong>in</strong>ion, the <strong>in</strong>formal relations develop as a result <strong>of</strong> several<br />

issues that govern the course <strong>of</strong> on-site <strong>in</strong>spections:<br />

• The <strong>in</strong>spections process <strong>and</strong> decision-mak<strong>in</strong>g by the <strong>in</strong>spectors are not<br />

transparent;<br />

• Technical requirements are over-regulated;<br />

• The appeals system is not satisfactory;<br />

• Entrepreneurs do not know their rights.<br />

98<br />

St u d y o f Sma l l a n d Me d i u m Ent e r p r i s es <strong>in</strong> Az e r b a i j a n

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