Study of Small and Medium Enterprises in Azerbaijan - IFC

Scope of activity Official statistics Survey results
Total
% from
total
Number of
interviews
Total
Health and social work 585 1.9% 599 2.0%
Other community, social and personal service activities 4,539 14.8% 4,366 14.6%
Private household with employed persons 0 0.0% 0 0.0%
Extra-territorial organizations and bodies 0 0.0% 0 0.0%
Other 0 0.0% 0 0.0%
Total 30,723 100.0% 29,839 100.0%
Annex 1.1 Focus group discussions
Moderator guide were developed for the focus group discussions. As an example, the focus groups guide on
permits is presented below.
1. Dear participants, as far as we know, for doing business you need to get permits from state agencies. Could you
please indicate what permits you obtained (and from which agencies)?
[Moderator takes a note of all indicated permits on the board. Ask again if there are any additions to be made to the list.]
2. Could you please describe why you need these permits or for what purpose this permit is provided?
[Moderator asks about the most common permits.]
3. Please describe how you obtain the permits? Please indicate everything in details, even things that you considered
not significant.
[Moderate listens to one participant and after each contribution checks it with others to identify whether this information is common
to others.]
4. We drew an approximate outline of obtaining permits and would like to ask whether you agree with this plan
or you have any comments or suggestions?
[After the answers of respondents moderator continues.]
5. Now, let us check these data. I need to learn from each of you four figures а) how much time on average is
required for you to pass this stage b) which expenditures you regularly make or are you ready to made at this
stage c) how many people are required for solving this stage; d) how often you have to renew these permits?
[Figures are put next to icons. If several figures were indicated then average figure is written. If figures are too different then reasons
are clarified.]
6. Now, let’s talk about common characteristics of obtaining the permits. Who in your enterprise is dealing with
this task? Is this person familiar with obtaining permits? How much are you (or your authorized person) aware
of the procedures provided by law for obtaining permits?
7. At the end we would like to request that you talk about any not standard issues, questions, situations or cases
that you or your enterprise faced during the process of obtaining permits?
[If interesting remarks come up the moderator solicits the opinion of other participants, even if they have never faced this situation.
It is important to ask them to consider other perspectives.]
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St u d y o f Sma l l a n d Me d i u m Ent e r p r i s es in Az e r b a i j a n