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(8.5x11) 6000 Manual Cover - Newport Corporation

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Section 7<br />

Factory Service<br />

7.1 Introduction<br />

This section contains information regarding obtaining factory service for the<br />

Model 2832-C Dual-Channel Power Meter. The user should not attempt any<br />

maintenance or service of this instrument and/or accessories beyond the<br />

procedures given in Section 6: Maintenance, Test and Troubleshooting. Any<br />

problems which cannot be resolved using the guidelines listed in Section 6<br />

should be referred to <strong>Newport</strong> <strong>Corporation</strong> factory service personnel. Contact<br />

<strong>Newport</strong> <strong>Corporation</strong> or your <strong>Newport</strong> representative for assistance.<br />

The Model 2832-C contains no user serviceable parts. Its calibration accuracy<br />

is warranted for a period of 1 year. After 1 year, the unit should be returned<br />

to <strong>Newport</strong> <strong>Corporation</strong> for recalibration and NIST traceability recertification.<br />

7.2 Obtaining Service<br />

To obtain information concerning factory service, contact <strong>Newport</strong> <strong>Corporation</strong><br />

or your <strong>Newport</strong> representative. Please have the following information<br />

available:<br />

1. Instrument model number (On front panel)<br />

2. Instrument serial number (On rear panel)<br />

3. Description of the problem.<br />

If the instrument is to be returned to <strong>Newport</strong> <strong>Corporation</strong>, you will be given a<br />

Return Number, which you should reference in your shipping documents.<br />

Please fill out the service form, located on the following page, and have the<br />

information ready when contacting <strong>Newport</strong> <strong>Corporation</strong>. Return the completed<br />

service form with the instrument.<br />

82

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