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Railway Reform: Toolkit for Improving Rail Sector Performance - ppiaf

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<strong><strong>Rail</strong>way</strong> <strong>Re<strong>for</strong>m</strong>: <strong>Toolkit</strong> <strong>for</strong> <strong>Improving</strong> <strong>Rail</strong> <strong>Sector</strong> Per<strong>for</strong>mance<br />

10. Corporate Governance<br />

The enterprise compensation system includes basic wages and salaries, pension<br />

agreements, profit sharing, share-based compensation schemes, and incentive<br />

systems <strong>for</strong> all staff. Usually the board of directors is deeply involved in designing<br />

the compensation system and ensuring that per<strong>for</strong>mance indicators align with<br />

shareholder objectives. Most boards have a compensation committee and often<br />

contract with external human resource and compensation specialists to review<br />

and develop a comprehensive compensation system.<br />

Basic compensation decision making protocols are as follows:<br />

• The board of directors sets CEO compensation<br />

• The railway company determines the basis <strong>for</strong> establishing compensation<br />

levels—usually in a human resources department. The board oversees basic<br />

compensation structure and incentive programs, but does not set actual<br />

compensation levels.<br />

• Shareholders determine fees paid to board of directors and board committees<br />

10.5.3 Profit-sharing system<br />

Per<strong>for</strong>mance indicators<br />

Most incentive structures are based on per<strong>for</strong>mance indicators–typically each<br />

business unit department or function has a specialized set of indicators that<br />

measure the per<strong>for</strong>mance of the unit or function as it contributes to the railway<br />

enterprise strategy.<br />

To motivate employees to achieve the objectives, incentive compensation system<br />

targets and goals must be achievable with above-average ef<strong>for</strong>ts. Incentives<br />

should be developed and adapted annually by setting new targets aligned with<br />

company strategy. Each employee participating in the incentive scheme should be<br />

assigned multiple per<strong>for</strong>mance indicators, but not so many that the system becomes<br />

too complex to manage and adjust.<br />

Types of incentives<br />

In general, the principle in building incentive programs is to weight them in favor<br />

of longer-term goals. For example, more than 50 percent of CEO incentives<br />

should be based on long-term per<strong>for</strong>mance measures.<br />

Typically, top management has long- and short-term goals, key operational personnel<br />

have shorter-term goals, and <strong>for</strong> staff below that, ‘normal’ bonus systems<br />

are applied that have no specific railway enterprise features. These bonus systems<br />

follow common practice <strong>for</strong> personnel and payroll administration.<br />

Long term incentives and their application<br />

Long-term incentives are paid to top management and to managers who can influence<br />

long-term railway development. Typically, incentives measures are key<br />

per<strong>for</strong>mance indicators <strong>for</strong> longer-term (more than one year) corporate per<strong>for</strong>mance<br />

and strategic development. Incentive shares can range from 10 to 40 percent<br />

of annual compensation, depending on staff position and responsibilities.<br />

The World Bank Page 167

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