The Mobile Internet Report Key Themes*

VoIP Impact on Enterprise Communications
Improves Productivity (1) by 3x + Reduces Costs by 55% (2)
Productivity Improvement & Annual Cost Savings from VoIP Systems
VoIP Taks (% faster than TDM)
3500%
3000%
2500%
2000%
1500%
1000%
500%
0%
Place call on hold
Forward voicemail
Productivity Improvement (% faster than tradtional
voice solution)
Annual Productivity Savings per Task per
Employee ($)
Camp
Record office greeting
Access voicemail
Set-up three-way conferencing
Transfer call
Send fax
Forward calls
Look up phone number and call
Set up audio bridge
Receive fax
180
160
140
120
100
80
60
40
20
0
Annual Productivity Saving ($)
Note: (1) Productivity improvement limited to voice / fax tasks; (2) cost saving calculation based on costs of the IP PBX,
hardware, software and licensing vs. equivalent capability on traditional switched line infrastructure, TDM is time-division 114
multiplexing. Source: Intel, “The Business Case for Enterprise VoIP”, published 2/06.