The Mobile Internet Report Key Themes*

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Apple iPhone / iTouch = Fastest New Tech Device / Ecosystem Ramp in History Great UI + Developer Tools + Hardware + Distribution + Powerful Connectivity (Wi-Fi + 3G) iPhone / iTouch Ecosystem – Subscribers, Apps Available & Downloads, 6/07 – 9/09 Global iPhone + iPod Touch Users (MM) 60 50 40 30 20 10 0 Apple Mobile Related Revenue* 300K Global iPhone Users Global iPod Touch Users Cumulative Application Downloads (000) iPhone Applications Available (K) 2MM 8MM 11MM 13MM 22MM 30MM 37MM 2B+ Downloads 45MM 100K+ Apps 57MM 6/07 9/07 12/07 3/08 6/08 9/08 12/08 3/09 6/09 9/09 $0.6B $0.8B $2.1B $1.7B $1.7B $2.2B $3.4B $3.1B $3.2B $4.1B 2,000 1,800 1,600 1,400 1,200 1,000 800 600 400 200 0 Applications Available (000) & Cumulative Downloads (MM) *Note: Mobile related revenue include iPhone + iTouch + iTunes content revenue. Source: Apple, Morgan Stanley Research. 48
Mobile Internet Outpaces Desktop Internet Adoption iPhone + iTouch Users = 8x AOL Users 9 Quarters After Launch iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape Users First 20 Quarters Since Launch 60 Mobile Internet ~57MM Desktop Internet iPhone + iTouch Netscape* 50 Launched 6/07 Launched 12/94 Subscribers (MM) 40 30 20 ~25MM ~11MM Mobile Internet NTT docomo i-mode Launched 6/99 10 Desktop Internet AOL* ~7MM v 2.0 Launched 9/94 Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19 Quarters Since Launch iPhone + iTouch NTT docomo i-mode AOL Netscape Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~39MM netbooks have shipped in first eight quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research. 49
Page 1 and 2: The Mobile Internet Report Key Them
Page 3 and 4: What You are Reading - The Mobile I
Page 5 and 6: Key Mobile Internet Themes 1) Wealt
Page 7 and 8: …Key Mobile Internet Themes… 3)
Page 9 and 10: …Key Mobile Internet Themes 6) Ma
Page 11 and 12: Key Theme #1 11
Page 13 and 14: Key Theme #1 - Wealth Creation / De
Page 15 and 16: Wealth Creation / Destruction Is Ma
Page 17 and 18: Winners of Each New Cycle Often Cre
Page 19 and 20: NCR Won Big in Mainframe Era, DEC W
Page 21 and 22: Compaq + Microsoft Won Big in PC Er
Page 23 and 24: Net, New Computing Cycles Create /
Page 25 and 26: New Computing Cycle Characteristics
Page 27 and 28: 12,000,000 Mobile Internet Traffic
Page 29 and 30: Pace of company change related to m
Page 31 and 32: Rapid Pace of Corporate M&A Related
Page 33 and 34: Technology Companies Created > Weal
Page 35 and 36: Top Internet-Related Tech Wealth Cr
Page 37 and 38: We Know What Happened Over Past 15
Page 39 and 40: Mobile Internet Likely to Follow Ti
Page 41 and 42: 2009 Global Top 30 TMT Companies by
Page 43 and 44: Key Theme #2 43
Page 45 and 46: Key Theme #2 - Mobile Ramping Faste
Page 47: Apple iPhone + iTouch = Fastest new
Page 51 and 52: Tech Cycles Tend to Last Ten Years
Page 53 and 54: User-Interface Revolutions (Overlai
Page 55 and 56: Broad base of IP-based mobile usage
Page 57 and 58: Wireless Network Primer GPS - Glob
Page 59 and 60: Increasingly, Mobile Phone Usage is
Page 61 and 62: Mobile Devices + Infrastructure Ena
Page 63 and 64: Cloud-Based Content / App Services
Page 65 and 66: Machine to Machine (M2M) Takes on N
Page 67 and 68: Rapid growth in number / type of mo
Page 69 and 70: GPS proliferation (and related loca
Page 71 and 72: GPS = 421MM Chipsets Sold in 2008E
Page 73 and 74: WIRED Magazine - “Inside the GPS
Page 75 and 76: 3G proliferation is a big deal. 75
Page 77 and 78: 3G = Key to Enabling Internet Usage
Page 79 and 80: 3G Penetration Inflection Points Va
Page 81 and 82: 3G Growth Still Concentrated in Dev
Page 83 and 84: USA Likely to Remain Most Dynamic 3
Page 85 and 86: Wi-Fi proliferation is a big deal.
Page 87 and 88: Wi-Fi’s High Speed + Wide Availab
Page 89 and 90: 100,000 Wi-Fi Households (USA) = 20
Page 91 and 92: Bluetooth proliferation is a big de
Page 93 and 94: Bluetooth = 1.3B Chipsets Sold in 2
Page 95 and 96: What Is a ‘Smartphone’ We defi
Page 97 and 98: Smartphone of 2009 = As Powerful as
Page 99 and 100:
Mobile Internet - Leveraging the Ev
Page 101 and 102:
Notebook PC + Smartphone Shipments
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Impressive / Rapid Growing Smartpho
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Consumer Internet-Enabled Devices -
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Significant Growth in 3G + Smartpho
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Unified Communication (UC) Voice (~
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If VoIP Leader Skype Were a Carrier
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VoIP = Material Impact on Tradition
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Google Voice Putting User in Contro
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Social Networking - Global Phenomen
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Facebook = Garnering Rising Share o
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Powerful Devices (like iPhone) + Ne
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Video = High Usage + High Bandwidth
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Mobile Ramping Faster than Desktop
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Key Theme #3 1) Wealth Creation / D
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Apple Leading in Mobile Innovation
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Apple’s Impressive Share Likely M
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iTunes App Store = Shot Heard ‘Ro
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iTunes App Store = The Killer Mobil
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Mobile App Definition A mobile appl
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Users / Developers / Apple = Likely
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Apple iPhone / iTouch = 2B+ App Dow
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Most Downloaded Free iPhone Apps -
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iPhone Apps for Nearly Everyone - L
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Mobile Developer Mind Share / Focus
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Powerful mobile device usage trends
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iPhone / Android Gaining Mobile Int
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Mobile Internet Operating System Co
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Handset Device Price / Volume Pyram
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High-End Quickly Becomes Low-End -
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iPhone 3G BOM = 33% Lower than iPho
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Apple iTunes App Revenue = Could Su
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Apple leads race for handset profit
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Apple + RIM = 13% Share of Handset
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Apple / RIM - Smartphone Leaders Co
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PC Platform Leaders (Microsoft + In
Page 171 and 172:
Apple iPhone Base Case + Upside Cas
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Scenarios for Apple iPhone Market S
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The Apple Tablet Potential Should N
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Apple - Potential Long-Term Challen
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Google Android’s Open + Low Cost
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Apple may believe its platform mana
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In Technology, Products with Most /
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Multitudes of Android Phones - Tens
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Android’s Conundrum Open-Source S
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Next Generation Android Smartphones
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Apple’s Potential Long-Term Chall
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Native Apps Benefits Challenges For
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Native Apps Should Always Have Perf
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Apple = Likely Well Positioned to N
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Do Incumbents Have Apple-Like Poten
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Smartphones Not Relevant in Emergin
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Retail Sales (Not Carrier Sales) -
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Apple’s Success Has Been Proven i
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Buddhist Phone White-Box “Shanzha
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Don’t Expect Apple to Stand Still
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Carrier Exclusivity Limits Apple’
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iPhone Price Cut to $99 Would Elimi
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Ending Carrier Exclusivity = Could
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Battery Technology Constraining iPh
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Implications of New Horizontal Busi
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Apple’s Vertical Handset Model =
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Apple iPhone + iTouch = On Track to
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Apple iTouch - Key Companion to iPh
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RIM’s Vertical Handset Model = Pr
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Threats from RIM’s Vertical Integ
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Horizontal Handset Model Finally Em
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Opportunities / Benefits from Horiz
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Key Theme #4 235
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Key Theme #4 - Game-Changing Commun
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Facebook and Apple iPhone / iTouch
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Facebook + Apple iPhone / iTouch =
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Social Networks - Underpinning of I
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Social Networking Driving Consumer
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Social Networks - Gaining Material
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Facebook Platform - A Hub for Commu
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Facebook - Next Generation Portal f
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Facebook - Largest Share Gainer of
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Facebook / Twitter Replacing Tradit
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Communication on Twitter Not Only C
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Facebook Users = Heavy Content Crea
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Top 10 Facebook Applications - Game
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Facebook = A Platform for Advertise
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Facebook - Opportunity for Advertis
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Facebook - Advertiser / Vendor Succ
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Social Networks in General = Platfo
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LinkedIn - Social Network for Profe
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Like Twitter and Facebook, Foursqua
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Advertising Follows Eyeballs - Glob
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Facebook - Vibrant Developer / Appl
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Developer / Application Success on
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China Serves as Proxy & Leads World
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Tencent Business Model Overview - H
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Mobile = Future of Social Networks
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Mobile Social Networking in Japan ~
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Facebook Symbiotic with Mobile - Sh
Page 291 and 292:
Carriers’ ‘Walled Gardens’ =
Page 293 and 294:
Apple Unshackled Developers + Consu
Page 295 and 296:
Mobile Commerce = Accelerator for O
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15 Years for Online to Reach 4% of
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Mobile Revolutionizing Commerce - W
Page 301 and 302:
Deep Discounts - Invitation-Only Ti
Page 303 and 304:
Traditional Retailers Using Pings t
Page 305 and 306:
Key Theme #5 305
Page 307 and 308:
Key Theme #5 Growth / Monetization
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Japan has led world by 5-10 years i
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ROW’s Mobile Internet Revenue Mix
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Mobile Revenue (ex. Data Access) pe
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3G Penetration - …Developed / Eme
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Why Has Japan Led the World in Mobi
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Rich Content / Apps / Services - Ja
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Powerful / Internet-Enabled Handset
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Japan Mobile Online Commerce / Paid
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Japan Mobile Online Commerce / Paid
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Japan as Proxy for Technology’s R
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Japan mobile monetization models pr
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Japan’s Mobile Online Commerce /
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Mobile Online Commerce - Promising
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Japan - Physical Products Gaining S
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ROW Also Making Inroads into Mobile
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ROW - Branded Mobile Apps Could Dri
Page 341 and 342:
Digital Content (Music / Video / Ap
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Digital Content - Mobile Games / Mu
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Tencent Business Model Overview - H
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Japan - Virtual / Digital Goods on
Page 349 and 350:
China Serves as Proxy & Leads World
Page 351 and 352:
Developer / Application Success on
Page 353 and 354:
Japan Mobile Paid Services 5 Years
Page 355 and 356:
Rakuten Travel - Mobile Gross Hotel
Page 357 and 358:
Mobile Advertising - Personalizatio
Page 359 and 360:
Japan - Mobile Advertising - 24% CA
Page 361 and 362:
Upside to Mobile Search Advertising
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Heavy Search / Display Advertising
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Interactive Video Advertising Revol
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Desktop Internet Monetization Evolu
Page 369 and 370:
…While Premium Content Revenue (U
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At Margin, Advertising + Online Com
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Users Often Pay for Content as Long
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View of Paid vs. Ad-Supported Conte
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Media Time Spent vs. Ad Spend Out o
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History Proves That Ads Follow Eyeb
Page 381 and 382:
Global Mobile Advertising Scenario
Page 383 and 384:
Global Mobile Online Commerce / Pai
Page 385 and 386:
Global Mobile Internet Ecosystem -
Page 387 and 388:
Global Mobile Internet Ecosystem Re
Page 389 and 390:
Mobile Internet Revenue Mix Shiftin
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Google - Internet Search Innovation
Page 393 and 394:
Amazon.com - Online Shopping Experi
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Some companies can benefit from tec
Page 397 and 398:
How Mobile Internet Revenue May Evo
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Key Theme #6 1) Wealth Creation / D
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Key Theme #6 - Massive Data Growth
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The Carriers’ Capex Conundrum…
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Massive Data Growth Driving Carrier
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Global Mobile Data Trends Imply Ong
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Global Mobile Data Users - 29% CAGR
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Global Mobile Data Users - 55% CAGR
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Company- and Product-level Mobile D
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AT&T = 50x Mobile Data Traffic Incr
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Data = Increasingly Dominating Netw
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European Market Supporting Data and
Page 421 and 422:
Smartphone Data Usage Will Rise wit
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Near Term, Mobile Internet Usage Su
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European Mobile Network Utilization
Page 427 and 428:
As Data Usage Becomes More Importan
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Aggregate Mobile Data Network Suppl
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Network Congestion in High Density
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Total Network Capacity on a Cell Si
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However, As Smartphone Penetration
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Overview of a Mobile Data Network T
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Wireless Capacity - Where Does It L
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Network Improvement Timeline Step A
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Short-Term Network Improvements - H
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Short-term Network Improvements - W
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Wireless Backhaul Capacity Expected
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Mobile Internet Implications for Wi
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Wi-Fi Moves from Carrier Foe to Fri
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Wi-Fi Significantly Cheaper for Car
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Wi-Fi Network Coverage in Home and
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~7,000 AT&T Wi-Fi Access Points at
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Wi-Fi Case Study #2 - Boosting Valu
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Bottom Line = Wi-Fi Offload Will Be
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HSPA + Backhaul Upgrades Should Red
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Long-term Network Improvements - Ne
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Good News = Proprietary Network Opt
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Long-term Network Improvements - Up
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HSPA / LTE Buildout Roadmap - Succe
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LTE = 24x Theoretical Bandwidth of
Page 475 and 476:
39 Operators in 19 Countries Alread
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LTE Introduction Cost Should Be Low
Page 479 and 480:
New Lower Spectrum Allocations, Suc
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Spectral Efficiency ((Bit/S)/Hz), p
Page 483 and 484:
What effect will long-term network
Page 485 and 486:
Raw Network Capacity Improvement Ca
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Underlying Technology Improvements
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Case Study - 2010E Capex Analysis f
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AT&T Plans to Increase Capacity in
Page 493 and 494:
Network Sharing Is Becoming Increas
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In the USA and W. Europe, Carrier V
Page 497 and 498:
Premium Voice + SMS Revenue Share L
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Rapid Consumer / Business Adoption
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VoIP International Long Distance (I
Page 503 and 504:
Mobile Texting Revenue Growth Slowi
Page 505 and 506:
Global Mobile Voice TTM Revenue of
Page 507 and 508:
Mobile Data Pricing Models in Flux
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Flat-Rate Pricing = Necessary for U
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Flat-Rate Wireless Data Plans - Pro
Page 513 and 514:
Flat-Rate Pricing May Also Encourag
Page 515 and 516:
Wireline Broadband Tiered Pricing C
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KDDI Tiered Flat-Rate Pricing Cater
Page 519 and 520:
Bell Canada Combo Plans Bring Tiere
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Base Case USA / W. Europe Carrier O
Page 523 and 524:
Key Scenario Drivers for US Wireles
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USA Wireless Revenue Base Case Scen
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Total ARPU Expected to Decline Slig
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Non-Text Revenue = Key to Data Reve
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W. Europe* Wireless Service Revenue
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Implied W. Europe Wireless Carrier
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Scale, Access to Spectrum and Capit
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…10 Attributes of Winning Wireles
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Scale = Key Competitive Advantage f
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USA Spectrum Holdings - Larger Carr
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Exclusive Devices (such as iPhone)
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But Carrying the iPhone Is Mixed Bl
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Competitive Share Gain Opportunitie
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Scenario: AT&T Loses iPhone Exclusi
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Opportunities for Network Equipment
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Total Wireless Equipment Revenue Ex
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Network Services Is Now ~$80B Addre
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Mobile / 3G Subscriber Trends by Co
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…Mobile / 3G Subscriber Trends by
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…Mobile / 3G Subscriber Trends by
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Key Theme #7 563
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Key Theme #7 - Compelling Opportuni
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Emerging Markets = Significant Long
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Emerging Markets = Significant Long
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At Inflection Point, Long-Term EM O
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Opportunities Could Be Significant
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Over Time, Impact of Mobile Interne
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…Caused in Part by Sub-20% Fixed-
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3G / Wireless = ‘Only Choice’ f
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Vibrant Mobile Value-Added Services
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Emerging Asia VAS Revenue Share Alr
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Emerging Market Carriers Adapted to
Page 587 and 588:
Bharti-Airtel = Cost Savings from O
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Compressing Wireless Data Could Red
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Emerging Markets - Some Near-Term 3
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Near-Term 3G Adoption Barriers = Lo
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Low Post-Paid Ratio + Low GDP per C
Page 597 and 598:
High Monthly Data Plan Costs = Near
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Emerging Markets Regional Analysis
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Regional Analysis / Forecast - Chin
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Chinese Consumers Are Ready for 3G
Page 605 and 606:
3G Creates New Battle Ground for Ch
Page 607 and 608:
iPhone Costs Too High for Majority
Page 609 and 610:
Key Scenario Drivers for China Wire
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China Wireless Revenue Base Case Sc
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Data ARPU Growth Expected to Partia
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India - Near-term Barriers to 3G Ad
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India - Upcoming Auction to Bring 3
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Base Case: Winning 3G Spectrum Does
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Capex Required for 3G Network Could
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Other Emerging Asia - Low Fixed-Lin
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Philippines - Mobile Overtook Fixed
Page 627 and 628:
Indonesia - Mobile Could Accelerate
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WiMAX in Emerging Asia - Still in N
Page 631 and 632:
EEMEA - Carriers Leverage Cost-Effe
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Africa - Mobile Broadband Prolifera
Page 635 and 636:
Middle East + Africa Have the Lowes
Page 637 and 638:
Key Scenario Drivers for Russia Wir
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Key Theme #8 639
Page 641 and 642:
Key Theme #8 - Regulators Can Help
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Net Neutrality - Key to Decentraliz
Page 645 and 646:
In the US, FCC Has Issued a “Noti
Page 647 and 648:
Both Sides of Net Neutrality Debate
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What Could Regulators Do to Acceler
Page 651 and 652:
Lower Mobile Data Roaming Fees = En
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“Not in My Back Yard” (NIMBY) P
Page 655 and 656:
3G Licenses Reshape China’s Compe
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USA Recent Developments - USA F
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Recent Developments - China / India
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Disclosure Section (cont.) Morgan S
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Disclosure Section (cont.) Within t
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Disclosure Section (cont.) Analyst
Page 667 and 668:
Disclosure Section (cont.) Stock Pr
Page 669 and 670:
Disclosure Section (cont.) Importan
Page 671:
Disclosure Section (cont.) MTN does
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