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Management of Technology and Innovation in Japan

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Exploit<strong>in</strong>g “Interface Capabilities” <strong>in</strong> Overseas Markets 151<br />

H<strong>and</strong>set Development Strategy <strong>of</strong> <strong>Japan</strong>ese<br />

Manufacturers<br />

Major European <strong>and</strong> US manufacturers build a platform for each <strong>of</strong> the product<br />

l<strong>in</strong>es, which def<strong>in</strong>es a st<strong>and</strong>ardized product design <strong>and</strong> core components common<br />

across h<strong>and</strong>set models over several years (Funk 2002). Even though develop<strong>in</strong>g<br />

several h<strong>and</strong>set models <strong>in</strong> a product l<strong>in</strong>e for the years, a platform/basic product design<br />

is shared among h<strong>and</strong>set models with<strong>in</strong> a product l<strong>in</strong>e.<br />

Tak<strong>in</strong>g advantage <strong>of</strong> a st<strong>and</strong>ardized basic product design <strong>and</strong> a set <strong>of</strong> common<br />

parts, particularly a platform, enhances the cost reduction, <strong>and</strong> enables the manufacturers<br />

to provide the h<strong>and</strong>set models for various providers with<strong>in</strong> a mobile telecommunication<br />

technology <strong>in</strong> the world 10 . Based on the basic product design/platform,<br />

the manufacturers modify the exterior designs, specifications, <strong>and</strong><br />

s<strong>of</strong>tware for each <strong>of</strong> the customer providers. This strategy helps these manufacturers<br />

ga<strong>in</strong> large market shares <strong>in</strong> the global market.<br />

On the other h<strong>and</strong>, the functions <strong>and</strong> structures <strong>of</strong> the relationship between mobile<br />

service providers <strong>and</strong> manufacturers <strong>in</strong> <strong>Japan</strong> are similar to the manufacturersupplier<br />

relationship <strong>in</strong> the <strong>Japan</strong>ese automobile <strong>in</strong>dustry (Funk 2002). The product<br />

development strategy <strong>of</strong> <strong>Japan</strong>ese h<strong>and</strong>set manufacturers is largely <strong>in</strong>fluenced<br />

by the close manufacturer-provider relationship, which is characterized by the collaborative<br />

product <strong>and</strong> technology plann<strong>in</strong>g <strong>and</strong> OEM vender contract based on<br />

the subsidy system. In the close relationship with specific domestic providers,<br />

<strong>Japan</strong>ese manufacturers have developed most <strong>of</strong> the h<strong>and</strong>set models “customized”<br />

for each <strong>of</strong> the customer providers.<br />

The harsh competition between manufacturers as well as the sales subsidy system<br />

has encouraged the manufactures to pursue product novelty <strong>and</strong>/or product <strong>in</strong>tegrity<br />

rather than development <strong>and</strong> manufactur<strong>in</strong>g costs. As a result, the basic<br />

product design (architecture, circuit design, <strong>and</strong> mechanical design) <strong>and</strong> components<br />

are almost entirely furbished <strong>in</strong> a new h<strong>and</strong>set model even if succeed<strong>in</strong>g a<br />

preced<strong>in</strong>g model <strong>of</strong> a product l<strong>in</strong>e.<br />

In contrast to the case <strong>of</strong> <strong>in</strong>ternational major manufacturers, <strong>Japan</strong>ese manufacturers<br />

have not developed sufficient consideration <strong>of</strong> product l<strong>in</strong>eup strategies <strong>and</strong><br />

platform management (Funk 2002). However, <strong>in</strong> recent years, several <strong>Japan</strong>ese<br />

firms also attempt to have the h<strong>and</strong>sets <strong>in</strong> a product l<strong>in</strong>e mutually share common<br />

parts 11 . The h<strong>and</strong>sets which are developed <strong>in</strong> a season mutually share 70-80 % <strong>of</strong><br />

10 In one year, Motorola develops more than 50 models, <strong>and</strong> Samsung develops more than<br />

200-300 models. However, most <strong>of</strong> the models would not be platform models, but derivative<br />

models accord<strong>in</strong>g to various providers <strong>and</strong> markets <strong>in</strong> the world.<br />

11 Based on a questionnaire sheet on product development, the cl<strong>in</strong>ical data was collected<br />

from manufacturers <strong>in</strong> the US <strong>and</strong> <strong>Japan</strong> from 1999 to 2004. The respond<strong>in</strong>g manufacturers<br />

for the <strong>Japan</strong>ese market <strong>in</strong>clude Kyocera (Oct 18, 2000; Dec 2, 2003), Mitsubishi<br />

Electronics (Oct 20, 2000), NEC (Jun 16, 2004), Panasonic (Aug 19, 1999; Nov 9,<br />

2000; Oct 26, 2004), Sanyo (Dec 26, 2002; Jun 25, 2003), Sharp (Jul 7, 2004, e-mail<br />

response), Sony-Ericsson Mobile Communications (Oct 17, 2002), <strong>and</strong> Toshiba (May<br />

19, 2004, e-mail response). For the US market, the respond<strong>in</strong>g manufacturers are Kyo-

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