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Management of Technology and Innovation in Japan

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284 C. Nakata <strong>and</strong> S. Im<br />

derst<strong>and</strong><strong>in</strong>g on the role <strong>of</strong> advantage <strong>in</strong> new products produced <strong>in</strong> <strong>Japan</strong>ese firms<br />

compared to Korean companies, <strong>and</strong> how firms <strong>in</strong> both national sett<strong>in</strong>gs may<br />

achieve higher perform<strong>in</strong>g new products.<br />

Appendix: Measurement Items <strong>and</strong> Coefficient Alphas<br />

(<strong>Japan</strong>/Korea)<br />

Variable<br />

(<strong>Japan</strong>/Korea<br />

alphas)<br />

Crossfunctional<strong>in</strong>tegration<br />

(CFI)<br />

(.89/.83)<br />

New product<br />

team pr<strong>of</strong>iciency<br />

(NPTP)<br />

(.86/.86)<br />

Initiation process<br />

(IP)<br />

(.71/.74)<br />

New product<br />

advantage<br />

(NPA)<br />

(.87/.87)<br />

New product<br />

performance<br />

(NPP)<br />

(.87/.93)<br />

Items<br />

Integration <strong>and</strong> communication between R&D <strong>and</strong> manufactur<strong>in</strong>g were<br />

very good <strong>in</strong> the new product development process.<br />

Integration <strong>and</strong> communication between market<strong>in</strong>g <strong>and</strong> R&D were very<br />

good <strong>in</strong> the new product development process.<br />

Integration <strong>and</strong> communication between market<strong>in</strong>g <strong>and</strong> manufactur<strong>in</strong>g<br />

were very good <strong>in</strong> the new product development process.<br />

Our new product development team was efficient.<br />

We had accurate forecasts for market dem<strong>and</strong>.<br />

Our predictions about customers’ needs were accurate.<br />

Our knowledge <strong>of</strong> the market was accurate.<br />

Our technical skills fit the needs <strong>of</strong> the products.<br />

A systematic idea screen<strong>in</strong>g procedure was used.<br />

We used an elaborate product concept development procedure.<br />

We performed market research regard<strong>in</strong>g potential customers <strong>in</strong> order to<br />

test the product concept.<br />

We conducted bus<strong>in</strong>ess analysis (e.g. dem<strong>and</strong> forecast) for the new<br />

product concept.<br />

We performed a prototype or sample test <strong>in</strong> house.<br />

We performed a prototype or sample test with customers.<br />

Our new product <strong>of</strong>fered unique features or attributes.<br />

Our new product was superior <strong>in</strong> meet<strong>in</strong>g customers’ needs.<br />

Our new product conta<strong>in</strong>ed useful functions that could not be found <strong>in</strong><br />

compet<strong>in</strong>g products.<br />

Our new product <strong>of</strong>fered better quality to customers compared to compet<strong>in</strong>g<br />

products.<br />

Our new product <strong>of</strong>fered unique benefits to customers.<br />

Our new product solved problems that customers had before with compet<strong>in</strong>g<br />

products.<br />

Our new product was highly <strong>in</strong>novative, replac<strong>in</strong>g vastly <strong>in</strong>ferior products.<br />

Our new product was radically different from compet<strong>in</strong>g products.<br />

Sales volume relative to competitors<br />

Sales volume relative to a firm’s orig<strong>in</strong>al objectives<br />

Pr<strong>of</strong>itability relative to competitors<br />

Pr<strong>of</strong>itability relative to a firm’s orig<strong>in</strong>al objectives<br />

Market share relative to competitors

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