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Management of Technology and Innovation in Japan

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228 K. Nobeoka<br />

believes that five different platforms for these compact-size front-wheel-drive<br />

models are too many. Center 2 is plann<strong>in</strong>g to significantly reduce the number <strong>of</strong><br />

the platform designs with<strong>in</strong> several years.<br />

People at Toyota tended to th<strong>in</strong>k that, because each <strong>of</strong> the five platform designs<br />

had been produced at the level <strong>of</strong> more than 200,000 units/year, a dist<strong>in</strong>ctive design<br />

could be justified by economies <strong>of</strong> scale. This is true with a dist<strong>in</strong>ctive die<br />

that is needed for different platform designs, because at that level <strong>of</strong> production,<br />

each die is fully used for its life cycle. However, there are many other areas that<br />

could benefit from the reduction <strong>of</strong> platform designs. Some areas that could expect<br />

much cost reduction from platform shar<strong>in</strong>g <strong>in</strong>clude prototype production, test<strong>in</strong>g,<br />

design<strong>in</strong>g, <strong>and</strong> component h<strong>and</strong>l<strong>in</strong>g. The plann<strong>in</strong>g division manager concludes<br />

that one <strong>of</strong> the major challenges for the center <strong>in</strong> general is to develop multiple<br />

products that use as many common components as possible, <strong>and</strong> still enable each<br />

product to provide customers with as much differentiated functions <strong>and</strong> values as<br />

possible. The focus <strong>of</strong> each Plann<strong>in</strong>g Division on the limited number <strong>of</strong> technically<br />

related projects with<strong>in</strong> the firm has facilitated more careful project portfolio<br />

management with<strong>in</strong> the center.<br />

With respect to component systems smaller than the platform design, Toyota<br />

has started a component shar<strong>in</strong>g program that monitors component <strong>and</strong> system usage<br />

<strong>in</strong> <strong>in</strong>dividual projects. Toyota chose 290 different component systems for this<br />

program, which ranges from a system assembly like an <strong>in</strong>strumental panel to a<br />

small component like a door regulator. A center makes a list <strong>of</strong> a limited number<br />

<strong>of</strong> component variations for each component group. A new product development<br />

project is then supposed to choose a component from the list. When a vehicle project<br />

wants to <strong>in</strong>vest <strong>in</strong> the development <strong>of</strong> a new component design, it must come<br />

up with a new design with a better cost-value ratio than any <strong>of</strong> the exist<strong>in</strong>g components<br />

on the list. When a new component design meets the requirement, it replaces<br />

one <strong>of</strong> the components on the list, so that the total number <strong>of</strong> variations will<br />

not <strong>in</strong>crease with<strong>in</strong> the firm. Because <strong>of</strong> the center organization, management <strong>of</strong><br />

this program has become practical <strong>and</strong> effective. In the old organization, because<br />

<strong>of</strong> the large management scope, this type <strong>of</strong> shar<strong>in</strong>g was not managed properly.<br />

One <strong>of</strong> the other signs <strong>of</strong> the <strong>in</strong>tegration <strong>of</strong> center members is a sense <strong>of</strong> <strong>in</strong>tercenter<br />

competition that center heads <strong>and</strong> members have begun to possess. The<br />

three centers have been compet<strong>in</strong>g with each other regard<strong>in</strong>g the percentage <strong>of</strong><br />

cost reduction compared to past projects that had been developed before the reorganization.<br />

This competition has a positive impact on organizational learn<strong>in</strong>g. The<br />

center head encourages eng<strong>in</strong>eers to learn any superior processes from other centers.<br />

The competition may have a negative impact on organizational learn<strong>in</strong>g <strong>in</strong><br />

some other firms, if each center tries not to transfer its good processes. At Toyota,<br />

this does not seem to be the case. Each center has its own eng<strong>in</strong>eer<strong>in</strong>g functional<br />

divisions such as body eng<strong>in</strong>eer<strong>in</strong>g <strong>and</strong> chassis eng<strong>in</strong>eer<strong>in</strong>g. Three eng<strong>in</strong>eer<strong>in</strong>g divisions<br />

for the same type <strong>of</strong> technologies <strong>and</strong> components are compet<strong>in</strong>g. For example,<br />

when one body eng<strong>in</strong>eer<strong>in</strong>g division comes up with an effective idea for<br />

cost reduction, the other two divisions are strongly encouraged to learn the idea,<br />

so that they will not stay beh<strong>in</strong>d other centers.

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