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1 - National Labor Relations Board

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86 Thirty-fourth Annual Report of the <strong>National</strong> <strong>Labor</strong> <strong>Relations</strong> <strong>Board</strong><br />

in administering the bargaining agreement. Citing Standard Oil<br />

Co., 42 the <strong>Board</strong> observed that "the statutory duty of fair representation<br />

requires that the bargaining agent extend representation<br />

to nonunion employees as well as to union members, and<br />

where, as here, the bargaining representative has no effective<br />

means of communicating with a substantial number of unit employees,<br />

it cannot properly meet its statutory obligations under<br />

the Act." According to the <strong>Board</strong>, the union's lack of any effective<br />

means of communication with nonunion unit employees<br />

was demonstrated by the absence of any union-security or maintenance-of-membership<br />

provisions in the parties' bargaining<br />

agreement and the fact that less than 60 percent of the unit<br />

employees were members of the union. The <strong>Board</strong> agreed with<br />

the union's claim that the low rate of union membership showed<br />

the difficulties the union had in attempting to communicate with<br />

the employees in the unit. It deemed it significant that the unit<br />

was nationwide in coverage, including almost 17,000 agents employed<br />

at 897 locations, and also observed that the employer<br />

experienced a 25-percent turnover per year among unit employees.<br />

The <strong>Board</strong> further noted that, although the bargaining agreement<br />

permitted the union to establish a grievance committee at<br />

each office and granted it the right to post certain notices on<br />

office bulletin boards, neither of the applicable contract provisions<br />

allowed the union to communicate generally with unit employees.<br />

There was no contractual authorization for contract<br />

between the grievance committee members, except when a grivance<br />

was processed ; the union was limited to the posting of<br />

general announcements and was prohibited from using the bulletin<br />

boards to distribute materials of any kind ; and the employer<br />

reserved the right to remove from the bulletin board any contractually<br />

unauthorized material.<br />

Under these circumstances the <strong>Board</strong> concluded that effective<br />

communication between the union and the unit employees must<br />

of necessity be conducted, if at all, at places other than the<br />

employer's offices, and because of the size and geographic scope<br />

of the unit, communication by mail to employees at their homes<br />

seemed to be the only feasible means for effecting communication.<br />

Noting that the requested information was for the purpose<br />

of soliciting the employees' views on contract proposals and<br />

preferences, informing them concerning contract benefits, and<br />

encouraging them to participate in policing and enforcing the<br />

bargaining agreement, the <strong>Board</strong> found such purposes clearly<br />

42 166 NLRB 343 (1967) ; see Thirty-second Annual Report (1967) , pp. 108-109.

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