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can be seen during routine work. Data should be incorporated into HCW’s education and<br />

fed back in real time.<br />

The ultimate customer, or course, is the patient. Patients and their families can be given<br />

a “tip sheet” to help them understand their role as partners in patient safety. They should<br />

be encouraged to point out lapses in hand <strong>hygiene</strong> technique without fear of retribution.<br />

Surveys can help HCWs determine if patient perceptions match their own view of their<br />

performance.<br />

3. COST–EFFECTIVENESS OF HAND HYGIENE<br />

To date, no formal prospective studies have been conducted to establish the cost–effectiveness<br />

of hand <strong>hygiene</strong> in health-care settings. In general, cost–effectiveness has been<br />

estimated by comparing the costs of hand <strong>hygiene</strong> promotion programmes versus the<br />

potential cost savings from preventing HCAIs. However, a recent report has reviewed all<br />

economic studies relating to the overall impact of alcohol-based hand <strong>hygiene</strong> products<br />

in health care 703 and concluded that, while further research is required to measure the<br />

direct impact of improved hand <strong>hygiene</strong> on infection rates, the potential benefit of providing<br />

alcohol-based handrubs is likely to outweigh costs and their wide-scale promotion<br />

should continue. The report also recommended that those planning local improvements<br />

should note that multimodal interventions are more likely to be effective and sustainable<br />

than single-component interventions, and although these are more resource-intensive, they<br />

have a greater potential to be cost effective.<br />

The costs of hand <strong>hygiene</strong> promotion programmes include the costs of hand <strong>hygiene</strong><br />

products plus the costs associated with HCW time and the educational and promotional<br />

materials required by the programme. The costs of products needed for handwashing<br />

include soap, water and materials used for drying hands (e.g. towels), while the costs of<br />

hand antisepsis using an alcohol-based handrub include the cost of the handrub product<br />

plus dispensers and pocket-sized bottles, if made available. In general, non-antimicrobial<br />

soaps are often less expensive than antimicrobial soaps. In health-care settings, mainly in<br />

resource-poor countries, basic handwashing equipment such as sinks and running water is<br />

often not available or of limited quality. In calculating costs for hand <strong>hygiene</strong>, these substantial<br />

construction costs need also to be taken into account. In addition, overhead costs for<br />

used water and maintenance need to be added to the calculation.<br />

The cost per litre of commercially prepared alcohol-based handrubs varies considerably,<br />

depending on the formulation, the vendor and the dispensing system. Products purchased in<br />

1.0–1.2 litre bags for use in wall-mounted dispensers are the least expensive; pump bottles<br />

and small pocket-sized bottles are more expensive; and foam products that come in pressurized<br />

cans are the most expensive. Presumably, a locally produced solution composed of<br />

only ethanol or isopropanol plus 1% or 2% glycerol would be less expensive than commercially<br />

produced formulations but may not meet quality control standards achieved by most<br />

manufacturers. Boyce estimated that a 450-bed community teaching hospital spent US$ 22<br />

000 (US$ 0.72 per patient-day) on 2% chlorhexidine-containing preparations, plain soap,<br />

and an alcohol hand rinse 362 . When hand <strong>hygiene</strong> supplies for clinics and non-patient care<br />

areas were included, the total annual budget for soaps and hand antiseptic agents was US$<br />

30 000 (about US$ 1 per patient-day).

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