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have failed to induce a sustained improvement in HCW behaviour. Multilevel, multimodal<br />

and multidisciplinary strategies, responding to these behavioural determinants, would seem<br />

to hold most promise 262,526,552 .<br />

<br />

HCW education is an inherent component of the work of the infection control team.<br />

Through education, the infection control team can alter inappropriate patient-care practices<br />

and traditionally, a formal programme of education is relied on to successfully introduce<br />

new infection control policies in health care. However, it is now recognized that for hand<br />

<strong>hygiene</strong>, education alone may not be sufficient. HCWs’ attitudes and compliance with hand<br />

<strong>hygiene</strong> are extremely complex and multifactorial 552,561,571-573 , and studies indicate that a<br />

successful programme would have to be multidisciplinary and multifaceted 526,572 .<br />

Education is important and critical for success and represents one of the cornerstones for<br />

improvement of hand <strong>hygiene</strong> practices 574 . The reasons why education is important can be<br />

summarized as follows:<br />

1. Successful hand <strong>hygiene</strong> programmes reported in the literature inevitably have an<br />

educational component 262,518,526,530 . They are not all consistently successful and<br />

their impact is not always sustainable. Some 573 appear to have only a short-term<br />

influence, particularly the one-time educational interventions 507,575 . This is the<br />

reason for stressing again that educational programmes alone are inadequate and<br />

other behaviour modifying strategies must be included in a multifaceted approach to<br />

achieve change 526,572 .There is also clear evidence that adequate physical facilities for<br />

hand cleansing could affect the success of the programme and these must certainly<br />

be in place 263,571 . However, all this does not negate the critical role of the formal<br />

education programme for achieving compliance with hand <strong>hygiene</strong>.<br />

2. Surveys and studies on HCWs have shown that valid information and knowledge on<br />

hand <strong>hygiene</strong> do influence good practices 263,576 . This is consistent with the finding<br />

that informational power is the most influential social power in infection control 577 .<br />

An educational programme providing accurate and pertinent facts is therefore indispensable<br />

for success.<br />

3. Educational programmes have been reported as an essential ingredient for success<br />

in other infection control strategies, including the control of ventilator-associated<br />

pneumonia 578 , reducing needlestick injuries 579 , and the implementation of isolai.<br />

ii.<br />

Confirmation of behavioural determinants of hand <strong>hygiene</strong> in all other health-care<br />

occupational groups and in varying ethnic and professional groups is essential to<br />

ensure that these findings are constant and the implications that flow from them are<br />

universally relevant.<br />

The impact in practice of each behavioural factor impacting, in theory, on hand<br />

<strong>hygiene</strong> must be carefully measured and considered, so as to design cost-effective<br />

motivational programmes suitable for both high- and low-resource health-care<br />

settings.<br />

17. ORGANIZING AN EDUCATION PROGRAMME TO<br />

PROMOTE HAND HYGIENE

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