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can be generalized. Test products should be compared with products already in use. If more<br />

than one new product is to be tested, a period with the routine product should be observed<br />

between test periods. When considering the replacement of a product, the new product<br />

should be at least as good as the previous one. An inferior product could be responsible for<br />

a decrease in hand <strong>hygiene</strong> compliance. After careful evaluation of suitable hand <strong>hygiene</strong><br />

agents, HCWs should be given the option to choose themselves the product for use at their<br />

institution. Freedom of choice at an institutional level was rated the second most important<br />

feature reported by HCWs to improve hand <strong>hygiene</strong> compliance in the audit of a successful<br />

promotion programme in Victoria, Australia.<br />

Prior to product pilot testing, the appropriate administrative decision-makers in the institution<br />

should determine which products have demonstrated efficacy and which ones can be<br />

purchased at the best cost. Only products that have already been identified as efficacious<br />

and affordable should be tested by HCWs.<br />

13.2 SELECTION FACTORS<br />

Factors to be taken into consideration during user acceptability testing include:<br />

• dermal tolerance and skin reactions;<br />

• aesthetic preferences of HCWs and patients such as fragrance, colour, texture<br />

and ease of use;<br />

• practical considerations such as availability, convenience and functioning of dispenser,<br />

and ability to prevent contamination;<br />

• cost issues;<br />

• global policy for the use of soap and alcohol-based handrubs;<br />

• relative efficacy of antiseptic agents (Part I, Section 9.13) and consideration for<br />

selection of products for hygienic hand antisepsis and surgical hand preparation;<br />

• freedom of choice by HCWs at an institutional level after consideration of the<br />

above-mentioned factors.<br />

13.2.1 DERMAL TOLERANCE AND SKIN REACTIONS<br />

Several studies have published methods to evaluate dermal tolerance such as<br />

dryness or irritation 155,430 , either by self-assessment or by expert clinical evaluation<br />

134,156,190,253,254,256,321,454,456,459,478,479 . Some studies have confirmed that these<br />

assessment techniques correlate well with other physiological measures such as transepidermal<br />

water loss or desquamation, tests which are not practical to use in clinical<br />

settings 190,253,321,430,459,478,479 . An example of a self-assessment tool for use in the clinical<br />

setting is included in Appendix 2 155,426 .<br />

13.2.2 AESTHETIC PREFERENCES<br />

<br />

Products with a strong fragrance may occasionally lead to discomfort and respiratory<br />

symptoms in some HCWs allergic to perfume or fragrances. Many patients complain about<br />

perfumed products, especially in oncology. Therefore, consideration should be given to<br />

selecting a product with mild or no added fragrances.

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