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tion precautions 580 . There are also reports on the effective use of education for<br />

hand <strong>hygiene</strong> promotion strategies outside the acute hospital care setting 581,582 . It<br />

is important, therefore, to continue to use the formal education programme for the<br />

implementation of hand <strong>hygiene</strong> in the hospital.<br />

It is noteworthy that good hand <strong>hygiene</strong> guidelines are now available for infection control<br />

teams around the world 7,583 . This is a distinct advantage because studies have shown that<br />

guidelines are in themselves an effective means of influencing behaviour regarding infection<br />

control 584 . If a formal education programme is organized to introduce the guidelines, the<br />

effects should be even further enhanced. In this section, guidance is given on the planning<br />

process of the education programme, together with a guideline review scheme that could<br />

help in developing an effective strategy for implementation.<br />

17.1 IMPLEMENTATION PROCESS<br />

The usual implementation process is depicted<br />

in Figure I.17.1. As shown, after a guideline is finalized,<br />

the infection control team will usually adopt<br />

a two-pronged implementation process. One of<br />

these prongs consists of submitting the guideline<br />

to the infection control committee for approval,<br />

and circulating it down the chain of command<br />

with instructions for implementation. The other<br />

prong would be the education programme, conducted<br />

by the infection control team and given<br />

directly to front-line staff. It is important to realize<br />

that HCWs’ compliance can be extremely<br />

low when guidelines are simply circulated down<br />

the hospital hierarchy: research indicates that the<br />

compliance rate can be as low as 20% 557 . When<br />

monitored, compliance with MRSA precautions<br />

was only 28% in a teaching hospital 585 ; compliance<br />

was as low as 8% during the evening shift,<br />

and 3% during the night shift. This underlines<br />

the importance of the education programme: the<br />

success of the implementation process depends<br />

on the effectiveness of this programme, and careful<br />

planning is essential.<br />

17.2 REVIEWING THE GUIDELINE FOR IMPLEMENTATION<br />

The central part of this scheme is a method for reviewing guidelines before implementation<br />

586,587 . After this review, the infection control team will obtain essential information for<br />

formulating the education programme (Figure I.17.2).<br />

An infection control guideline generally consists of a list of recommendations on appropriate<br />

patient-care practices. In the education programme, instead of covering all the<br />

recommendations in a similar fashion for all categories of HCWs, a better strategy is to<br />

focus on the patient-care practices that require alterations, particularly those that would<br />

meet resistance from HCWs. The review scheme seeks to anticipate the educational needs<br />

so that the infection control team can plan accordingly. All recommendations in the guideline<br />

are categorized as follows:

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