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ECCTA Dial-a-RideDial-a-Ride is the name of ECCTA’s ADA complementary paratransitservice. It provides a door-<strong>to</strong>-door, demand response servicethroughout the ECCTA service area during fixed route coverage hours.A two-tier service is provided, one serving persons eligible for ADAservice and the second serving non-ADA passengers. Regular Dial-a-Ride service covers the majority of local trip requests. Express Dial-a-Ride service is provided under a contract with BART on Sundays andoutside of regular, ECCTA service coverage hours. ECCTA also providesDial-a-Ride service for non-emergency trips <strong>to</strong> medical appointments.The Antioch Senior Bus Service is operated by the Antioch SeniorCitizens Club on weekdays from 8:00 A.M. <strong>to</strong> 5:00 P.M. ECCTA reportstheir operational activities, claims Transportation Development Act(TDA) and Contra Costa County Measure C transportation sales taxfunds for the service, and has purchased vehicles for the programusing County Measure C funds.• Regular Dial-a-Ride serves provides 275 weekday trips and 45passenger trips on Saturdays.• “Express Dial-a-Ride” serves about 40 daily trips on Saturdaysand 50 passenger trips on Sundays.• The Med Van service carries more than 10 round trippassengers per day all week.• The Antioch Senior Bus carries about 50 round trip passengersper weekday.Dial-a-Ride is a door-<strong>to</strong>-door transportation service for eligible seniorsand disabled individuals traveling in Eastern Contra Costa County.There are two eligibility categories; ADA-eligible and non-ADA-eligible.Individuals with disabilities who, because of their disability, cannot useregular fixed route bus service are eligible <strong>to</strong> use the ADA service.Non-ADA eligible disabled persons and seniors 65 years and older whohave completed <strong>Tri</strong> <strong>Delta</strong> <strong>Transit</strong>’s Travel Training Program are eligible<strong>to</strong> use the Non-ADA service.There are distinct service areas for ADA Dial-a-Ride and Non-ADA Diala-Ride.ADA Dial-a-Ride is provided within ¾ mile of scheduled fixedroutes, while non-ADA Dial-a-Ride service covers the entire ECCTAservice area beyond the ¾ mile distance from fixed routes. Theeligibility status of each patron determines what service can be usedand available service times. ADA service is available throughout theECCTA service area during all hours that the fixed route system is inoperation, on weekdays between 3:00 a.m. and 1:00 a.m.; Saturdaysbetween 6:00 a.m. and 1:00 a.m., and Sundays between 7:00 a.m.and 1:00 a.m. General Dial-A-Ride service operates between 6:30 a.m.and 5:30 p.m. Monday through Friday, 10:00 a.m. <strong>to</strong> 6:00 p.m. onSaturdays, with no service on Sundays. A higher fare is also chargedfor service <strong>to</strong> and from locations in the Non-ADA Dial-a-Ride area.17

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