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Response to FY 2003-05 Performance AuditIn California, a performance audit must be conducted every threeyears of any transit operator receiving Transportation Development Act(TDA) Article 4 funds, to determine whether the operator is incompliance with certain statutory and regulatory requirements, and toassess the efficiency and effectiveness of the operator’s services.In June 2006, the triennial performance audit of Tri Delta Transitcovering FY 2002-03, FY 2003-04, and FY 2004-05 was completed. TriDelta Transit was found to be in compliance with applicable statutoryand regulatory requirements. The document also found that Tri DeltaTransit had implemented one of four recommendations from theprevious audit, and partially implemented the other three. The systemhad taken steps to reduce preventable accidents by incorporatingadditional safety incentives in the purchase of service contract, andstrengthened oversight and training requirements in its new contracteffective July 2006.The second, partially implemented recommendation was to compareperformance standards on an annual basis. Changes were made to theperformance measurement system to comply.The third partially implemented recommendation was to improve theon-time performance of the Dial-A-Ride system. This The objectiveindicated in Chapter 2 was 90%, which was almost met with 89.7%during FY 2006-07. Tri Delta Transit made major progress to meetingthis performance audit recommendation. The fourth, partlyimplemented recommendation was to improve Dial-A-Ride productivityto the adopted standard of 3.0 boardings/RVH. This measure has notbeen met, with 2.6 boardings/RVH in FY 2006-07. Furtherimprovements are being addressed.The FY 2003-05 Triennial Performance Audit’s recommendations builton the previous document:1. Continue the process for redefining performance standards tomeet goals and objectives.2. Continue efforts to compare performance with adoptedstandards on an annual basis.The goals, objectives, policies and standards discussed in Chapter 2were reviewed in response to these recommendations, and areincluded in recommendations for revisions in that Chapter. Norecommendations were made in other areas. Tri Delta Transit hasresponded to these recommendations by developing an extremelydetailed monthly operations report that tracks detailed operatingstatistics and performance indicators, and compares with adoptedgoals and objectives on a monthly and annual basis.60
Federal Title VI ProgramECCTA has established an ongoing internal management practice toassure that all Tri Delta Transit services and federally-funded assetsare deployed in a manner consistent with the U.S. Civil Right Act. Themost recent FTA Triennial Review found that the most recently updatedTitle VI program had not been submitted to FTA on a timely basis. Thisdeficiency was corrected within the 90 day period indicated by theTriennial Review. ECCTA has no active or closed lawsuits or complaintsalleging discrimination, and is not involved in construction or otherprojects that pose environmental justice concerns.As noted earlier, Route 200 is a positive example of cooperation withthe County of Contra Costa to address the specific needs of low-incomepersons as intended by Title VI. New Route 201 between WestPittsburg/Bay Point and Concord also addresses these concerns,eliminating the required payment of fares on both buses and BART forthe many persons traveling to school and other activities in CentralConcord. Route 201 was established in late August 2007, but is alreadyexceeding 11 boardings/RVH and serving a very high percentage ofpassengers who transfer to/from the various County Connection routesavailable at the Concord BART station.61
Page 1:
Short Range Transit PlanFY 2007/08
Page 9 and 10:
List of TablesTable 1.1 ECCTA Servi
Page 11 and 12:
Executive SummaryChapter One of thi
Page 13 and 14:
Introduction & OverviewCHAPTER1Purp
Page 15 and 16:
Table 1.1 ECCTA Service Area Popula
Page 17 and 18:
For purposes of discussions relativ
Page 19 and 20:
Commute & Other Travel PatternsAs p
Page 21 and 22: This data is presented in Table 1.4
Page 23 and 24: • Marketing and Operations Commit
Page 25 and 26: Figure 1.2a. Tri Delta Transit Rout
Page 27 and 28: Route 200 -Martinez/Pittsburg links
Page 29 and 30: ECCTA Dial-a-RideDial-a-Ride is the
Page 31 and 32: Fare StructureThe ECCTA Board of Di
Page 33 and 34: ModelYearNumberFixed RouteTable 1.7
Page 35 and 36: Goals, Objectives & StandardsBackgr
Page 37 and 38: Table 2.2 Summary of ECCTA Objectiv
Page 39 and 40: CHAPTER3System & Service Evaluation
Page 41 and 42: DestinationsTotalBoardingsTotalRVHE
Page 43 and 44: In FY 2002-03, increases in unit op
Page 45: Individual Fixed Route PerformanceP
Page 49 and 50: The best performing local routes du
Page 51 and 52: Figure 3.7 DAR Total Boardings, FY
Page 53 and 54: Dial-A-Ride/Paratransit Trends by T
Page 55 and 56: City of Antioch. The farebox cost r
Page 57 and 58: DAR Evaluation SummaryTri Delta Tra
Page 59 and 60: The Brentwood park-ride lot is phys
Page 61 and 62: Each completed survey provides info
Page 63 and 64: Those aged 12 to 30 constitute 60%
Page 65 and 66: Most transit users (77%) ride the b
Page 67 and 68: Figure 3.21 shows in another way th
Page 69 and 70: MTC Sponsored Survey, February 2007
Page 71: the adopted productivity standard,
Page 75 and 76: CHAPTER4Bus Rapid Transit (BRT) Opt
Page 77 and 78: While left-hand doors reduce EmX ve
Page 79 and 80: According to the FTA report “Las
Page 81 and 82: Figure 4.9 Typical MAX StationEach
Page 83 and 84: Figure 4.12 Orange Line BRT Vehicle
Page 85 and 86: The Bus way has suffered from many
Page 87 and 88: Figure 4.17 Pittsburgh South Bus wa
Page 89 and 90: Mixed traffic BRT routes with trans
Page 91 and 92: Figure 4.19 Tri Delta Transit Fixed
Page 93 and 94: to the proposed Railroad Avenue and
Page 95 and 96: Figure 4.21 Elevated BRT Station Co
Page 97 and 98: CHAPTER5Operations Plan and BudgetT
Page 99 and 100: Transit ChallengesTri Delta Transit
Page 101 and 102: Another potential opportunity for i
Page 103 and 104: The orig inal eBART proposal would
Page 105 and 106: Based on the principles listed abov
Page 107 and 108: Future Tri Delta Transit route revi
Page 112 and 113: 100
Page 114 and 115: Table 6.1 ECCTA Planned CapitalPrio
Page 116 and 117: Capital Project DetailsFR Fleet Enh
Page 118 and 119: AppendixRESOLUTION #080123cBay Area
Page 120 and 121: Goals1. Everyone in the Bay Region
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