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Proceedings of 8th European Assembly on telework (Telework2001)

Proceedings of 8th European Assembly on telework (Telework2001)

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15The New Policy Agenda for eWork in EuropePeter Johnst<strong>on</strong>, Head <str<strong>on</strong>g>of</str<strong>on</strong>g> Unit, <str<strong>on</strong>g>European</str<strong>on</strong>g> Commissi<strong>on</strong>– DG Informati<strong>on</strong> SocietyThe <str<strong>on</strong>g>European</str<strong>on</strong>g> Council in Lisb<strong>on</strong> in March 2000 set a new strategic goal for the Uni<strong>on</strong> for the nextdecade : to become the most competitive and dynamic knowledge-based ec<strong>on</strong>omy capable <str<strong>on</strong>g>of</str<strong>on</strong>g>sustained ec<strong>on</strong>omic growth with more and better jobs and greater social cohesi<strong>on</strong>.The overall aim is to raise the employment rate to near 70 % and to increase the proporti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g>working-age women in employment to more that 60 % in 2010.In March 2001, <str<strong>on</strong>g>European</str<strong>on</strong>g> Heads <str<strong>on</strong>g>of</str<strong>on</strong>g> State reviewed progress at the <str<strong>on</strong>g>European</str<strong>on</strong>g> Council in Stockholm.Europe enjoyed 3.5% growth in 2000, and unemployment fell to its lowest level since 1991. In2001, despite the ec<strong>on</strong>omic slowdown, Europe still has the best prospects for sustained ec<strong>on</strong>omicgrowth for over 25 years. The Commissi<strong>on</strong>’s recent report shows that employment expanded by1.8% in 2000 to 63.3% <str<strong>on</strong>g>of</str<strong>on</strong>g> the workforce – 3 milli<strong>on</strong> more people in jobs than in 1999, and 10milli<strong>on</strong> more than 5 years ago.Particular efforts are still needed to attract women to the knowledge ec<strong>on</strong>omy and IT pr<str<strong>on</strong>g>of</str<strong>on</strong>g>essi<strong>on</strong>swhere they are still underrepresented. Progress has been made : in 2000, 60% <str<strong>on</strong>g>of</str<strong>on</strong>g> new jobs weretaken up by women, with a milli<strong>on</strong> more women joining the labour force, and their employmentrate reached 54%.It is now clear that innovati<strong>on</strong> and technology change are driving job creati<strong>on</strong>. Investments in ICThave c<strong>on</strong>tributed over 0.5% per year to growth since 1995, and job creati<strong>on</strong> has been particularlystr<strong>on</strong>g in the ICT and related business services with over 3.5 milli<strong>on</strong> new jobs. The scope forfurther innovati<strong>on</strong> and gains in productivity is also enormous: liberati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> nearly 50% <str<strong>on</strong>g>of</str<strong>on</strong>g> Europe’sworkforce from the c<strong>on</strong>straints <str<strong>on</strong>g>of</str<strong>on</strong>g> the keyboard and CRT display (in the proper use <str<strong>on</strong>g>of</str<strong>on</strong>g> which lessthan 20% have been properly trained) can improve work satisfacti<strong>on</strong> and efficiency for a widespectrum <str<strong>on</strong>g>of</str<strong>on</strong>g> people, and allow companies to rethink work organisati<strong>on</strong> within the <str<strong>on</strong>g>of</str<strong>on</strong>g>fice as well asoutside.Use <str<strong>on</strong>g>of</str<strong>on</strong>g> Informati<strong>on</strong> and communicati<strong>on</strong> technologies is also still growing. 45% <str<strong>on</strong>g>of</str<strong>on</strong>g> all workers usea computer – 74% <str<strong>on</strong>g>of</str<strong>on</strong>g> all “white collar” workers. As many as 20% <str<strong>on</strong>g>of</str<strong>on</strong>g> workers also use a computerat home for work purposes: although <strong>on</strong>ly 1 in 10 are yet c<strong>on</strong>nected to their employer’s Intranet.Over 120 milli<strong>on</strong> (35%) <str<strong>on</strong>g>European</str<strong>on</strong>g>s use the Internet from home via a PC and teleph<strong>on</strong>e c<strong>on</strong>necti<strong>on</strong>(30% <str<strong>on</strong>g>of</str<strong>on</strong>g> the world total), and this is likely to rise to over 200 milli<strong>on</strong> by 2003; over 65% use digitalmobile ph<strong>on</strong>es, and these will become a sec<strong>on</strong>d, and probably preferred, method <str<strong>on</strong>g>of</str<strong>on</strong>g> accessingInternet services when 3G capabilities become widely available in 2003.The views expressed in this article are those <str<strong>on</strong>g>of</str<strong>on</strong>g> the authors and do not necessarily refl ect the <str<strong>on</strong>g>of</str<strong>on</strong>g>fi cial <str<strong>on</strong>g>European</str<strong>on</strong>g>Commissi<strong>on</strong>’s view <strong>on</strong> the subject.

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