65for instance, <strong>on</strong> the ‘c<strong>on</strong>tract’ dimensi<strong>on</strong>. To take <strong>on</strong>e example, ‘increase in own-account selfemployment’is a problematic indicator since it can be a result <str<strong>on</strong>g>of</str<strong>on</strong>g> different developments andmotivati<strong>on</strong>s in different countries. In ec<strong>on</strong>omically and structurally depressed countries it may bethe result <str<strong>on</strong>g>of</str<strong>on</strong>g> an attempt <str<strong>on</strong>g>of</str<strong>on</strong>g> unemployed to get back into work while in countries with high ec<strong>on</strong>omicgrowth self-employment occurs out <str<strong>on</strong>g>of</str<strong>on</strong>g> a motivati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> highly skilled employees to start their ownbusiness. There is also a need for an indicator that describes the current demand for specific skillsin the labour market and whether and to what extend these are supplied by the labour force, i.e. anindicator measuring the match <str<strong>on</strong>g>of</str<strong>on</strong>g> demand and supply <str<strong>on</strong>g>of</str<strong>on</strong>g> skills.These are just examples <str<strong>on</strong>g>of</str<strong>on</strong>g> the shortcomings resulting from data inavailability which need tobe overcome. The <str<strong>on</strong>g>European</str<strong>on</strong>g> Commissi<strong>on</strong> has started projects like SIBIS – Statistical IndicatorsBenchmarking the Informati<strong>on</strong> Society” - (IST-2000-26276) (www.sibis-eu.org) which has takenup the challenge <str<strong>on</strong>g>of</str<strong>on</strong>g> c<strong>on</strong>tributing to the effort by developing and testing an appropriate set <str<strong>on</strong>g>of</str<strong>on</strong>g> newstatistical indicators. The SIBIS ‘eEurope Indicators’ are to take account <str<strong>on</strong>g>of</str<strong>on</strong>g> the rapidly changingnature <str<strong>on</strong>g>of</str<strong>on</strong>g> modern societies and to enable the benchmarking <str<strong>on</strong>g>of</str<strong>on</strong>g> progress both in individual <str<strong>on</strong>g>European</str<strong>on</strong>g>Member States as well as <str<strong>on</strong>g>of</str<strong>on</strong>g> Europe as a whole. It is hoped that the results <str<strong>on</strong>g>of</str<strong>on</strong>g> such projects willenable us to further improve the approach and methodology presented in the present paper and givea more appropriate and differentiated view <strong>on</strong> the current situati<strong>on</strong> and development <str<strong>on</strong>g>of</str<strong>on</strong>g> e-Work in<str<strong>on</strong>g>European</str<strong>on</strong>g> countries and a solid basis for an assessment <str<strong>on</strong>g>of</str<strong>on</strong>g> these to better inform policy decisi<strong>on</strong>makers.Notes[1] empirica (2000) ‘Telework Data Report (Populati<strong>on</strong> Survey) – Ten Countries in Comparis<strong>on</strong>’,Project Report, URL: http://www.ecatt.com/ecatt/[2] empirica (2000) Benchmarking Telework and E-Commerce in Europe - ECaTT Final Report, Bruxelles.[3] empirica (2001) ‘Definiti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> Approach to Topic Research: Work, Employment and Skills’, SIBIS projectdocument, unpublished.[4] <str<strong>on</strong>g>European</str<strong>on</strong>g> Commissi<strong>on</strong> (1999) ‘The <str<strong>on</strong>g>European</str<strong>on</strong>g> Employment Strategy: Investing in People’, Luxembourg.[5] <str<strong>on</strong>g>European</str<strong>on</strong>g> Commissi<strong>on</strong> (2001) Employment in Europe 2000, Luxembourg.[6] Eurostat (2000) <str<strong>on</strong>g>European</str<strong>on</strong>g> Social Statistics – Labour Force Survey Results 1999. Luxembourg.[7] Eurostat and <str<strong>on</strong>g>European</str<strong>on</strong>g> Commissi<strong>on</strong> (2000) Living C<strong>on</strong>diti<strong>on</strong>s in Europe – Statistical Pocketbook.Luxembourg.[8] Gareis, K. (2001) ‘The Electr<strong>on</strong>ic Freelancing Ec<strong>on</strong>omy: Myth or Reality? An Overview <str<strong>on</strong>g>of</str<strong>on</strong>g>Evidence’, STAR Issue Report No. 9, www.databank.it/star.[9] Gareis, K. and Kordey, N. (2000) ‘The Spread <str<strong>on</strong>g>of</str<strong>on</strong>g> Telework in 2005’, in Stanford-Smith, B.and Kidd, P.T. (eds.) E-business – Key Issues, Applicati<strong>on</strong>s, Technologies, 83-90, Amsterdam et al.[10] Gasparini, G. et al. (2000) ‘Full-time or Part-time Work: Realities and Opti<strong>on</strong>s’, <str<strong>on</strong>g>European</str<strong>on</strong>g>Foundati<strong>on</strong> for the Improvement <str<strong>on</strong>g>of</str<strong>on</strong>g> Living and Working C<strong>on</strong>diti<strong>on</strong>s, Luxembourg.[11] H<str<strong>on</strong>g>of</str<strong>on</strong>g>fmann, E. and Walwei, U. (2000a) ‘Strukturwandel der Erwerbsarbeit – Was ist eigentlich‘normal’?’ IAB Kurzbericht, No.14, Nürnberg.[12] Huber, J. (1987) Telearbeit. Ein Zukunftsbild als Politikum, Opladen.[13] Huws, U. (1984) The New Homeworkers. New Technology and the Changing Locati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> White-collarWork, L<strong>on</strong>d<strong>on</strong>.[14] Huws, U., Korte, W.B. and Robins<strong>on</strong>, S. (1990) Telework – Towards then Elusive Offi ce, Chichester.[15] Korte, W.B. and Wynne, R. (1996) Telework – Penetrati<strong>on</strong>, Potential and Practice in Europe,Amsterdam et al.[16] Nicoletti, G., Scarpetta, S. and Boylaud, O. (2000) ‘Summary Indicators <str<strong>on</strong>g>of</str<strong>on</strong>g> Product Market Regulati<strong>on</strong> withan Extensi<strong>on</strong> to Employment Protecti<strong>on</strong> Legislati<strong>on</strong>’, C<strong>on</strong>tributi<strong>on</strong> to Workshop <strong>on</strong> ‘C<strong>on</strong>cepts andMeasurement <str<strong>on</strong>g>of</str<strong>on</strong>g> Labour Markets Flexibility/Adaptability Indicators’, Brussels, 26-27 October 2000.[17] Nilles, J. et al. (1976) The Telecommunicati<strong>on</strong>s-transportati<strong>on</strong> Trade<str<strong>on</strong>g>of</str<strong>on</strong>g>f. Opti<strong>on</strong>s for Tomorrow, New York.[18] Reichwald, R., Möslein, K., Sachenbacher, H., Englberger, H. and Oldenburg, S. (1998) Telekooperati<strong>on</strong>.Verteilte Arbeits- und Organisati<strong>on</strong>sformen, Berlin et al.: Springer.
66Virtual work in a real worldUrsula Huws, Director, Analytica, UKIntroducti<strong>on</strong>: some myths about The Future <str<strong>on</strong>g>of</str<strong>on</strong>g> WorkBefore making any general predicti<strong>on</strong>s about the future <str<strong>on</strong>g>of</str<strong>on</strong>g> work it is necessary to examine criticallysome <str<strong>on</strong>g>of</str<strong>on</strong>g> the mythology which has grown up around the subject.’a virtual world’ and a ’weightless ec<strong>on</strong>omy’Much current discourse about the ’informati<strong>on</strong> society’, ’knowledge-based ec<strong>on</strong>omy’ or ’weightlessec<strong>on</strong>omy’ seem to assume that, as inter-linked computers enter more and more areas <str<strong>on</strong>g>of</str<strong>on</strong>g> ourlives, all activities will become delocalised, all products will become knowledge-intensive andweightless, and all relati<strong>on</strong>ships telemediated or ’virtual’. This view is put forward inter alia byDanny Quah 1 , who argues that we are entering an era in which increasing proporti<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g> addedvalue are created by inputs <str<strong>on</strong>g>of</str<strong>on</strong>g> ’knowledge’ which, because it is inappropriable, does not obeythe same ec<strong>on</strong>omic laws as c<strong>on</strong>sumable items, such as raw materials. Quah’s argument that thenew ec<strong>on</strong>omy is ’weightless’ has been taken up and popularised by authors like Diana Coyle 2and Charles Leadbetter 3 and others 4 . As I have written elsewhere 5 , this discourse, whilst clearlyserving an important ideological functi<strong>on</strong>, does not corresp<strong>on</strong>d very closely with the picturerevealed by empirical analysis. In fact, the evidence points overwhelmingly to a global trendwhich c<strong>on</strong>sists predominantly not <str<strong>on</strong>g>of</str<strong>on</strong>g> dematerialisati<strong>on</strong> (or ’immaterialisati<strong>on</strong>’) but materialisati<strong>on</strong>(or ’rematerialisati<strong>on</strong>’); more precisely an accelerati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> commodificati<strong>on</strong>. During the periodwhich has supposedly seen the rise <str<strong>on</strong>g>of</str<strong>on</strong>g> a ‘new digital ec<strong>on</strong>omy’, the world has never seen so muchc<strong>on</strong>sumpti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> raw materials, so much material producti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> physical goods and services, somuch energy spent in transporting them from <strong>on</strong>e spot to another <strong>on</strong> the earth’s surface, and sucha vast producti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> - all-too-material - waste.’the death <str<strong>on</strong>g>of</str<strong>on</strong>g> distance’ or ’end <str<strong>on</strong>g>of</str<strong>on</strong>g> geography’Closely related to the myth <str<strong>on</strong>g>of</str<strong>on</strong>g> the ’weightless ec<strong>on</strong>omy’ is that <str<strong>on</strong>g>of</str<strong>on</strong>g> the ’the end <str<strong>on</strong>g>of</str<strong>on</strong>g> geography’ 6 or the’death <str<strong>on</strong>g>of</str<strong>on</strong>g> distance’ 7 to use the titles <str<strong>on</strong>g>of</str<strong>on</strong>g> publicati<strong>on</strong>s by Richard O’Brien and Frances Cairncross. Ifall ec<strong>on</strong>omic activity is ’weightless’ then it follows that it can be carried out anywhere. Howeverthe evidence that dematerialisati<strong>on</strong> is outweighed by materialisati<strong>on</strong> also c<strong>on</strong>tradicts the noti<strong>on</strong> that1 Quah, D.T., ’Increasingly Weightless Ec<strong>on</strong>omies’ in Bank <str<strong>on</strong>g>of</str<strong>on</strong>g> England Quarterly Bulletin, February, 1997, p 49 and ’Policies forthe Weightless Ec<strong>on</strong>omy’, Lecture to the Social Market Foundati<strong>on</strong>, L<strong>on</strong>d<strong>on</strong>, April 21, 19982 Coyle, D., Weightless World: Strategies for Managing the Digital Ec<strong>on</strong>omy, Capst<strong>on</strong>e Publishing, Oxford, 19973 Leadbeater, C. Living <strong>on</strong> Thin Air, Penguin, Harm<strong>on</strong>dsworth, 20004 see for instance, D<strong>on</strong> Tapscott (ed) Blueprint to the Digital Ec<strong>on</strong>omy: Wealth Creati<strong>on</strong> in the Era <str<strong>on</strong>g>of</str<strong>on</strong>g> E-business’, 1998 - and D<strong>on</strong>Tapscott, The Digital Ec<strong>on</strong>omy: Promise and Peril in the Age <str<strong>on</strong>g>of</str<strong>on</strong>g> Networked Intelligence’, McGraw Hill, 1995 and Dale Neef (ed)The Ec<strong>on</strong>omic Impact <str<strong>on</strong>g>of</str<strong>on</strong>g> Knowledge (Resources for the Knowledge-based Ec<strong>on</strong>omy), Butterworth-Heinemann, 19985Ursula Huws, ’Material World: the Myth <str<strong>on</strong>g>of</str<strong>on</strong>g> the Weightless Ec<strong>on</strong>omy’ in Panitch and Leys (eds), Socialist Register, 1999.6 O´Brien, R. Global Financial Integrati<strong>on</strong>: The End <str<strong>on</strong>g>of</str<strong>on</strong>g> Geography (Chatham House Papers)7 Cairncross, F., The Death <str<strong>on</strong>g>of</str<strong>on</strong>g> Distance: How the Communicati<strong>on</strong>s Revoluti<strong>on</strong> will Change our Lives, Harvard Business SchoolPress, Bost<strong>on</strong>, 1997
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4PREFACENew ways of</strong
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8PARALLEL SESSION PRESENTATIONSI Gl
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11PLENARY SESSION PRESENTATIONSI St
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13Learning and organizational devel
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- Page 87 and 88: 885. SANE future research tasksThe
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- Page 106 and 107: 107The Siemens CaseSiemens Finland
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115Towns should regain their anothe
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117In order to be successful, devel
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119The Models of I
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121Table 1.Telework implementation
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123of threats in o
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125Fig.3.Level of
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127Telework is applied in Poland in
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129The first area is strictly conne
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133work more effective, producing h
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135Conferences on Telework in Budap
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137Telecommunication services penet
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139Look at World (in Estonian: Vaat
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141Aim of project
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143PARALLEL SESSION PRESENTATIONSIV
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145There seems to be a vicious circ
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147netOrganisationStefano Lotti, CE
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149We can now temporarily observe t
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151On the other hand, the presence
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153The possibility to access an org
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1556. Some wishes, to replace concl
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157PARALLEL SESSION PRESENTATIONSV
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159This paper looks first at how eL
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161Figure 1:Lead operators and free
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163Table 1:Online work exchange mar
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165Table 2:Tele-cooperation in Euro
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1675 ConclusionsMalone and Laubache
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169Home Telework As A Key Action To
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171a structured questionnaire, and
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1735. Telework Eight Months LaterDu
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175In both the surveys, the workers
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177represented an important variabl
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179The work deprived were the secon
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181divide and blur lines between wo
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183PARALLEL SESSION PRESENTATIONSVI
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185Since technological reason in ge
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187The main exception at the moment
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189Claussen 2001) , the few bigger
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191ReferencesAlasoini. T. and Kyll
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193IntroductionThe ongoing economic
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195Building on former programmesThe
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197Therefore, it seems essential th
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NotesBaethge, Martin (1999): Transf
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201organizations, R&D institutes, a
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203Challenges for Programmatic Work
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205different kinds of</stro
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207PARALLEL SESSION PRESENTATIONSVI
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209Development Cooperation
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211How to fi nd work tasks?There is
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213IntroductionEco-Managed eWork as
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215In a recent survey by the Helsin
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217The experiment is connected with
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219their interest in returning to t
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221businesses, have access to the v
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223Short summaries of</stro
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225As a result of
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227PARALLEL SESSION PRESENTATIONSVI
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229The knowledge economy is not <st
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231PARALLEL SESSION PRESENTATIONSIX
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233The paper of Sh
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In total, the conference once again
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237Appendix AE -WORK 2001 Conferenc
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239Year 2002 conferenceParallel ses
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2417. Community developments15.00 -
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243Appendix CList of</stron
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245Harle Bob European</stro
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247Koivusalo Salla Helsinki Univers
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249Mustikkamäki Nina University Of
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251Sajavaara AnuEmployers’ Associ
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253Wasinger Walter Informations-Tec
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