67in the future the majority <str<strong>on</strong>g>of</str<strong>on</strong>g> jobs will c<strong>on</strong>sist <str<strong>on</strong>g>of</str<strong>on</strong>g> delocalisable ‘knowledge work’ but <strong>on</strong> the c<strong>on</strong>traryimplies that a high proporti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> jobs will remain firmly rooted geographically to a given spot (beit a hospital, a school, a factory or a supermarket) whilst other jobs, albeit mobile, will requirephysical co-presence at predetermined places (whether this involves laying cables or laying tables,delivering goods or delivering babies, maintaining garden plants or maintaining power plants).It also seems likely that, despite the homogenising effect <str<strong>on</strong>g>of</str<strong>on</strong>g> global cultures dominated bytransnati<strong>on</strong>al corporati<strong>on</strong>s, the distinguishing features <str<strong>on</strong>g>of</str<strong>on</strong>g> individual places may well becomemore rather than less important as localities are pushed into competiti<strong>on</strong> with each other forniche positi<strong>on</strong>s in the new global markets. The decisi<strong>on</strong>, for instance, whether to arrange <strong>on</strong>e’sh<strong>on</strong>eymo<strong>on</strong> in the Seychelles, Bali or Barbados, to get <strong>on</strong>e’s s<str<strong>on</strong>g>of</str<strong>on</strong>g>tware developed in India, Russiaor Brazil, or to buy <strong>on</strong>e’s c<str<strong>on</strong>g>of</str<strong>on</strong>g>fee from Nicaragua, Kenya or Colombia may well hinge <strong>on</strong> quite smalldifferences. The cumulative effect <str<strong>on</strong>g>of</str<strong>on</strong>g> such decisi<strong>on</strong>s, however, may have a dramatic impact <strong>on</strong> thelivelihoods <str<strong>on</strong>g>of</str<strong>on</strong>g> local inhabitants.Regi<strong>on</strong>s which lack the infrastructure or the skills base to enable their citizens to enter theinformati<strong>on</strong> ec<strong>on</strong>omy at all seem likely to be multiply disadvantaged. One could argue, therefore,that far from being dead, geography is assuming greater and greater importance in shapingindividual life-chances.the ’electr<strong>on</strong>ic cottage’Another related myth, first promulgated in the 1970s, by Alvin T<str<strong>on</strong>g>of</str<strong>on</strong>g>fler 8 , is that <str<strong>on</strong>g>of</str<strong>on</strong>g> the ’electr<strong>on</strong>iccottage’ which presumes a universal trend towards home-based <strong>telework</strong>ing which, in someaccounts, is expected eventually to include almost the entire populati<strong>on</strong>. Whilst it is quite possiblethat there will be a c<strong>on</strong>tinuing move <str<strong>on</strong>g>of</str<strong>on</strong>g> activities involving the digital processing <str<strong>on</strong>g>of</str<strong>on</strong>g> informati<strong>on</strong>into the home, it is necessary to remember that such activities are likely to remain a small minority<str<strong>on</strong>g>of</str<strong>on</strong>g> all human ec<strong>on</strong>omic activity.The proporti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> the working populati<strong>on</strong> whose jobs allow them to work in this way for part <str<strong>on</strong>g>of</str<strong>on</strong>g>the working week seems likely to reach a ceiling <str<strong>on</strong>g>of</str<strong>on</strong>g> an absolute maximum <str<strong>on</strong>g>of</str<strong>on</strong>g> 30% <str<strong>on</strong>g>of</str<strong>on</strong>g> the workingpopulati<strong>on</strong> in the most advanced ec<strong>on</strong>omies; however the proporti<strong>on</strong> actually wanting to do so maybe smaller than this. Current statistics suggest that, even using the broadest definiti<strong>on</strong>s, <strong>telework</strong>ersworking at or from their homes c<strong>on</strong>stitute less than 15% <str<strong>on</strong>g>of</str<strong>on</strong>g> the workforce even in the countrieswhere this practice is most highly developed 9 .Even if a substantial proporti<strong>on</strong> choose to work in this way, the noti<strong>on</strong> that their homes cansomehow become isolated self-c<strong>on</strong>tained rural units linked to the rest <str<strong>on</strong>g>of</str<strong>on</strong>g> the world entirelybe electr<strong>on</strong>ic means remains implausible, because people, even <strong>telework</strong>ers, cannot live byinformati<strong>on</strong> al<strong>on</strong>e. They will still need to buy, or have delivered to them, food and other goods;they may well have partners, parents or children who need to travel to work or school, they willneed to visit (or be visited by) doctors, dentists, hairdressers, plumbers, repair technicians and otherspecialists; they will probably want to see their friends.8 T<str<strong>on</strong>g>of</str<strong>on</strong>g>fl er, A. The Third Wave, Pan, L<strong>on</strong>d<strong>on</strong>, 19819 Huws, U. and Jagger, N., Teleworking and Globalisati<strong>on</strong>, Institute for Employment Studies, 1999
68Still more misleading is the assumpti<strong>on</strong> that <strong>telework</strong>ing from a remote rural locati<strong>on</strong> will saveenergy. If these <strong>telework</strong>ers live in remote rural communities, all this n<strong>on</strong> work related activity willinvolve more travel, not less. It will also be much more likely to take the form <str<strong>on</strong>g>of</str<strong>on</strong>g> energy-guzzlingindividual trips in a private car, as opposed to the less wasteful mass transit systems <str<strong>on</strong>g>of</str<strong>on</strong>g> most cities.‘there will be mass unemployment’ or ‘robots d<strong>on</strong>’t buy cars’Another comm<strong>on</strong> argument, used, am<strong>on</strong>gst others, by William Greider 10 : is that as producti<strong>on</strong> isautomated, the number <str<strong>on</strong>g>of</str<strong>on</strong>g> producti<strong>on</strong> workers will shrink, thus leaving a smaller populati<strong>on</strong> withsufficient income to buy the products <str<strong>on</strong>g>of</str<strong>on</strong>g> the newly automated factories, thus leading to a crisis<str<strong>on</strong>g>of</str<strong>on</strong>g> overproducti<strong>on</strong> which will result in mass unemployment both in developed and developingcountries. This view has been echoed in a number <str<strong>on</strong>g>of</str<strong>on</strong>g> other US studies with titles like ’When WorkDisappears’ 11 , ’the Jobless Future’ 12 and ’the End <str<strong>on</strong>g>of</str<strong>on</strong>g> Work 13 , which, as their titles suggest, c<strong>on</strong>tendthat the cumulative impact <str<strong>on</strong>g>of</str<strong>on</strong>g> technological change is not so much to relocate employment as todestroy it.Such views are however related in an extremely static noti<strong>on</strong> (which historical empirical evidencehas c<strong>on</strong>sistently failed to substantiate) <str<strong>on</strong>g>of</str<strong>on</strong>g> how ec<strong>on</strong>omic development takes place. The process <str<strong>on</strong>g>of</str<strong>on</strong>g>automating any functi<strong>on</strong> generates a need for the development <str<strong>on</strong>g>of</str<strong>on</strong>g> new products and services whichin turn create the bases for new forms <str<strong>on</strong>g>of</str<strong>on</strong>g> employment and - in the l<strong>on</strong>ger term - new sites for furtherautomati<strong>on</strong> in a self-feeding cycle <str<strong>on</strong>g>of</str<strong>on</strong>g> commodificati<strong>on</strong> which I have described in greater detailelsewhere 14 . Whilst it may well be the case that the new jobs created may be located somewheredifferent from the old <strong>on</strong>es which are disappearing, the inexorable process <str<strong>on</strong>g>of</str<strong>on</strong>g> drawing more andmore human activities into the m<strong>on</strong>ey ec<strong>on</strong>omy means that at a global level the quantity (thoughnot necessarily the quality) <str<strong>on</strong>g>of</str<strong>on</strong>g> ’jobs’ seems likely to c<strong>on</strong>tinue to expand.‘<str<strong>on</strong>g>European</str<strong>on</strong>g> jobs will disappear to the Third Word’ or ‘it’s a zero sum game’The ’robots d<strong>on</strong>’t buy cars’ myth is sometimes found in c<strong>on</strong>juncti<strong>on</strong> with another noti<strong>on</strong> whichis that there is somehow a finite stock <str<strong>on</strong>g>of</str<strong>on</strong>g> employment in the world, so that a job ’lost’ in <strong>on</strong>eplace means a job ’gained’ in another or vice versa. For the same reas<strong>on</strong>, this too seems to be amisc<strong>on</strong>cepti<strong>on</strong>. Whilst it may be true, for instance, that if a French company decides to employa s<str<strong>on</strong>g>of</str<strong>on</strong>g>tware engineer in India this may mean <strong>on</strong>e less s<str<strong>on</strong>g>of</str<strong>on</strong>g>tware engineering job in that particularcompany in France, the rapid expansi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> a pr<str<strong>on</strong>g>of</str<strong>on</strong>g>essi<strong>on</strong>al and technical middle class in India (<str<strong>on</strong>g>of</str<strong>on</strong>g>which the Indian s<str<strong>on</strong>g>of</str<strong>on</strong>g>tware engineer forms a part) is linked to an explosi<strong>on</strong> in demand for newgoods and services, much <str<strong>on</strong>g>of</str<strong>on</strong>g> which may be met from Europe, thus c<strong>on</strong>tributing to employmentgrowth elsewhere in the French ec<strong>on</strong>omy. This may not, <str<strong>on</strong>g>of</str<strong>on</strong>g> course, solve the problems <str<strong>on</strong>g>of</str<strong>on</strong>g> anindividual French computer science graduate who cannot find work, but it should not be interpretedas presaging an inexorable overall rise in unemployment in France.the end <str<strong>on</strong>g>of</str<strong>on</strong>g> manual labourA growth in n<strong>on</strong>-manual informati<strong>on</strong>-processing or knowledge work does not, <str<strong>on</strong>g>of</str<strong>on</strong>g> course, mean thedeath <str<strong>on</strong>g>of</str<strong>on</strong>g> manual work, despite the decline in the EU <str<strong>on</strong>g>of</str<strong>on</strong>g> certain kinds <str<strong>on</strong>g>of</str<strong>on</strong>g> skilled and semi-skilledmanual work in the extractive and manufacturing industries. On the c<strong>on</strong>trary, the evidence is that10 Grieder, W., One World, Ready or Not: The Manic Logic <str<strong>on</strong>g>of</str<strong>on</strong>g> Global Capitalism11Williams, W.J., When Work Disappears, Random House, New York and Tor<strong>on</strong>to, 199612 Ar<strong>on</strong>owitz, S. and DiFazio, W., The Jobless Future, University <str<strong>on</strong>g>of</str<strong>on</strong>g> Minnesota Press, Minneapolis and L<strong>on</strong>d<strong>on</strong>, 199413 Rifkin, J. The End <str<strong>on</strong>g>of</str<strong>on</strong>g> Work, Putnam Books, New York, 199514see, for instance, Huws, U., ’The Making <str<strong>on</strong>g>of</str<strong>on</strong>g> a Cypertariat’ in Panitch, L. and Leys, C., (Eds) Working Classes: Global Realities,Socialist Register 2001
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4PREFACENew ways of</strong
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8PARALLEL SESSION PRESENTATIONSI Gl
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11PLENARY SESSION PRESENTATIONSI St
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13Learning and organizational devel
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15The New Policy Agenda for eWork i
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- Page 21 and 22: 22involves interaction and planning
- Page 24 and 25: 25The Green Paper is also addressin
- Page 26 and 27: 27Information society, Globalisatio
- Page 28 and 29: 29The European Uni
- Page 30 and 31: 31The Commission paperThe Commissio
- Page 32 and 33: 33Summary from EPRI meeting 1Jouni
- Page 34 and 35: 35It was agreed that online access
- Page 36 and 37: 37Professor Turkka
- Page 38 and 39: 39Delegations from 24 Europ
- Page 40 and 41: 41ConclusionsMatti Salmenperä, Dir
- Page 42: 43The role of tech
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- Page 47 and 48: 48The results from the ECaTT projec
- Page 49 and 50: 50According to our forecasts using
- Page 51 and 52: 52In general, the transition from t
- Page 53 and 54: 54market adaptablity (in the EC und
- Page 55 and 56: 56Tele-cooperation is already widel
- Page 57 and 58: 58As Table 7 shows, overall self-em
- Page 59 and 60: 60the traditional view of</
- Page 61 and 62: 62Figure 4:Adaptability of<
- Page 63 and 64: 646. Summary and ConclusionsThe pre
- Page 65: 66Virtual work in a real worldUrsul
- Page 69 and 70: 70what, then, has changed?Any analy
- Page 71 and 72: 72Preliminary results of</s
- Page 73 and 74: 74Figure 3:eWork demand in Europe,
- Page 75 and 76: 76As can be seen, by far the most c
- Page 77 and 78: 78Information Security in E-workArt
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- Page 81 and 82: 82Accommodating the new economy:The
- Page 83 and 84: 84With distributed workforces only
- Page 85 and 86: 86As the level of
- Page 87 and 88: 885. SANE future research tasksThe
- Page 89 and 90: 90Awareness: For fluent distributed
- Page 91 and 92: 92On a 17” screen the user is abl
- Page 94 and 95: 95PARALLEL SESSION PRESENTATIONSI G
- Page 96 and 97: 972. The set of VI
- Page 98 and 99: 99What is global e-Work?E-work is w
- Page 100 and 101: 101Contribution to progress in the
- Page 102 and 103: 103Most relevant: The unprecedented
- Page 104 and 105: 105PARALLEL SESSION PRESENTATIONSII
- Page 106 and 107: 107The Siemens CaseSiemens Finland
- Page 108 and 109: 109Challenges of v
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- Page 112 and 113: 113PARALLEL SESSION PRESENTATIONSII
- Page 114 and 115: 115Towns should regain their anothe
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117In order to be successful, devel
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119The Models of I
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121Table 1.Telework implementation
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123of threats in o
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125Fig.3.Level of
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127Telework is applied in Poland in
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129The first area is strictly conne
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131Awareness of Te
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133work more effective, producing h
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135Conferences on Telework in Budap
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137Telecommunication services penet
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139Look at World (in Estonian: Vaat
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141Aim of project
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143PARALLEL SESSION PRESENTATIONSIV
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145There seems to be a vicious circ
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147netOrganisationStefano Lotti, CE
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149We can now temporarily observe t
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151On the other hand, the presence
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153The possibility to access an org
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1556. Some wishes, to replace concl
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157PARALLEL SESSION PRESENTATIONSV
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159This paper looks first at how eL
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161Figure 1:Lead operators and free
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163Table 1:Online work exchange mar
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165Table 2:Tele-cooperation in Euro
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1675 ConclusionsMalone and Laubache
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169Home Telework As A Key Action To
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171a structured questionnaire, and
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1735. Telework Eight Months LaterDu
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175In both the surveys, the workers
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177represented an important variabl
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179The work deprived were the secon
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181divide and blur lines between wo
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183PARALLEL SESSION PRESENTATIONSVI
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185Since technological reason in ge
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187The main exception at the moment
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189Claussen 2001) , the few bigger
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191ReferencesAlasoini. T. and Kyll
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193IntroductionThe ongoing economic
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195Building on former programmesThe
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197Therefore, it seems essential th
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NotesBaethge, Martin (1999): Transf
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201organizations, R&D institutes, a
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203Challenges for Programmatic Work
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205different kinds of</stro
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207PARALLEL SESSION PRESENTATIONSVI
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209Development Cooperation
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211How to fi nd work tasks?There is
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213IntroductionEco-Managed eWork as
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215In a recent survey by the Helsin
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217The experiment is connected with
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219their interest in returning to t
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221businesses, have access to the v
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223Short summaries of</stro
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225As a result of
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227PARALLEL SESSION PRESENTATIONSVI
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229The knowledge economy is not <st
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231PARALLEL SESSION PRESENTATIONSIX
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233The paper of Sh
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In total, the conference once again
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237Appendix AE -WORK 2001 Conferenc
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239Year 2002 conferenceParallel ses
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2417. Community developments15.00 -
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243Appendix CList of</stron
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245Harle Bob European</stro
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247Koivusalo Salla Helsinki Univers
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249Mustikkamäki Nina University Of
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251Sajavaara AnuEmployers’ Associ
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253Wasinger Walter Informations-Tec
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255