Proceedings of 8th European Assembly on telework (Telework2001)

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7TABLE OF CONTENTSPrefacePLENARY SESSION PRESENTATIONSI Strategic perspectives.................................................................................................................. 9From telework to e-work – humane organization <strong>of</strong> work,Minister <strong>of</strong> Labour, Tarja Filatov, Finland.......................................................................... 12The New Policy Agenda for eWork in Europe, Peter Johnston,Head <strong>of</strong> Unit, <strong>European</strong> Commission – DG Information Society ..................................... 15Telework and local entrepreneurship: new forms <strong>of</strong> work enabled by moderntechnology, Sinikka Mönkäre, Minister <strong>of</strong> Trade and Industry, Finland ........................... 20Promoting an <strong>European</strong> framework for corporate social responsibility, Dominique Be,Deputy Head <strong>of</strong> Unit <strong>European</strong> Commission – DG Employment and Social Affairs ....... 23Information society, Globalisation and Sustainable Development: Impacts on theEnvironment, Dr. Franz Josef Radermacher, Pr<strong>of</strong>essor, FAW, Germany............................ 27Summary from EPRI meeting, Jouni Backman, Member <strong>of</strong> Parliament, Finland ............. 33<strong>European</strong> perspectives on the knowledge society, Session summaryEero Polus, Labour Market Counsellor, Ministry <strong>of</strong> Labour, Finland................................ 36Conclusions, Matti Salmenperä, Director, Ministry <strong>of</strong> Labour, Finland ............................ 41II Empirical evidence................................................................................................................... 45e-Work in Europe, Indicators for Measuring Adaptability <strong>of</strong> Work Arrangements,Werner B. Korte, Empirica, Germany ................................................................................ 46Virtual work in a real world, Ursula Huws, Analytica, UK .............................................. 66Information Security in E-work, Arto Karila, Karila A & E Ltd. Finland ......................... 78Accommodating the new economy: The SANE space environment model,Andrew Harrison, DEGW, UK .......................................................................................... 82User experience with communication technology, Turkka Keinonen,Univeristy <strong>of</strong> Art and Design Helsinki UIAH, Finland ..................................................... 89
8PARALLEL SESSION PRESENTATIONSI Global dimensions <strong>of</strong> the knowledge economy ...................................................................... 95Ethics in Business – VIP Project ,VIP- Voluntary Industrial Code <strong>of</strong> Practicefor IST –enabled Cross-border Work Arrangements, Walter Paavonen,Paavonen Consulting Ltd, Sweden ..................................................................................... 96Short summaries <strong>of</strong> the other presentations in the session, Josef Hochgerner,Centre for Social Innovation, Austria ............................................................................... 102II Technologies for work and business .................................................................................... 105Siemens case: Knowledge sharing by videonegotiation,Pasi Rajander, Siemens Companies ................................................................................. 106Are you ready for tomorrow? Teleware`s solution for successful training,Päivi Piironen, Mobile Technologies, Teleware................................................................ 108III e-work in Central and Eastern Europe ............................................................................. 113Telework - an opportunity for regional development,Edvins Karnitis, Ministry <strong>of</strong> Economy, Latvia ................................................................. 114The Models <strong>of</strong> Implementation Telework Process in the Polish Conditions,Klaudia Smolag, Technical University <strong>of</strong> Czêstochowa, Poland ..................................... 119Telework in Hungary – an Overview, Andrea Wesselenyi,Freelance journalist, Hungary........................................................................................... 130Telework in Estonia: preconditions and use, Taavi Valdlo,Estonian Informatics Centre, Estonia ............................................................................... 136IV Work and business on the net ............................................................................................. 143About extended enterprises, value chains networks and new requirements for e –work,Leopold Reif, H<strong>of</strong>fmann+Reif Consultancy, Germany .................................................... 145NetOrganisation, Stefano Lotti, BrainWorkers Ltd., Italy................................................ 147V New structure – better work? .............................................................................................. 157eLancing – The Future <strong>of</strong> Work?, Karsten Gareis, Empirica mbH, Germany ................. 158Home Telework as a Key Action to Increase Work Satisfaction amongCall Centre Operators, Patrizio Di Nicola, dinicola.it research, Italy .............................. 169
Page 3: 4PREFACENew ways of</strong
Page 10 and 11: 11PLENARY SESSION PRESENTATIONSI St
Page 12 and 13: 13Learning and organizational devel
Page 14 and 15: 15The New Policy Agenda for eWork i
Page 16: 17eWork has also emerged as a key f
Page 19 and 20: 20Telework and local entrepreneursh
Page 21 and 22: 22involves interaction and planning
Page 24 and 25: 25The Green Paper is also addressin
Page 26 and 27: 27Information society, Globalisatio
Page 28 and 29: 29The European Uni
Page 30 and 31: 31The Commission paperThe Commissio
Page 32 and 33: 33Summary from EPRI meeting 1Jouni
Page 34 and 35: 35It was agreed that online access
Page 36 and 37: 37Professor Turkka
Page 38 and 39: 39Delegations from 24 Europ
Page 40 and 41: 41ConclusionsMatti Salmenperä, Dir
Page 42: 43The role of tech
Page 45 and 46: 46e-Work in Europe - Indicators for
Page 47 and 48: 48The results from the ECaTT projec
Page 49 and 50: 50According to our forecasts using
Page 51 and 52: 52In general, the transition from t
Page 53 and 54: 54market adaptablity (in the EC und
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56Tele-cooperation is already widel
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58As Table 7 shows, overall self-em
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60the traditional view of</
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62Figure 4:Adaptability of<
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646. Summary and ConclusionsThe pre
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66Virtual work in a real worldUrsul
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68Still more misleading is the assu
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70what, then, has changed?Any analy
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72Preliminary results of</s
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74Figure 3:eWork demand in Europe,
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76As can be seen, by far the most c
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78Information Security in E-workArt
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803. The impact of
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82Accommodating the new economy:The
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84With distributed workforces only
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86As the level of
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885. SANE future research tasksThe
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90Awareness: For fluent distributed
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92On a 17” screen the user is abl
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95PARALLEL SESSION PRESENTATIONSI G
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972. The set of VI
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99What is global e-Work?E-work is w
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101Contribution to progress in the
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103Most relevant: The unprecedented
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105PARALLEL SESSION PRESENTATIONSII
Page 106 and 107:
107The Siemens CaseSiemens Finland
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109Challenges of v
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111Teleware’s combination trainin
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113PARALLEL SESSION PRESENTATIONSII
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115Towns should regain their anothe
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117In order to be successful, devel
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119The Models of I
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121Table 1.Telework implementation
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123of threats in o
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125Fig.3.Level of
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127Telework is applied in Poland in
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129The first area is strictly conne
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131Awareness of Te
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133work more effective, producing h
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135Conferences on Telework in Budap
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137Telecommunication services penet
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139Look at World (in Estonian: Vaat
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141Aim of project
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143PARALLEL SESSION PRESENTATIONSIV
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145There seems to be a vicious circ
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147netOrganisationStefano Lotti, CE
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149We can now temporarily observe t
Page 150 and 151:
151On the other hand, the presence
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153The possibility to access an org
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1556. Some wishes, to replace concl
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157PARALLEL SESSION PRESENTATIONSV
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159This paper looks first at how eL
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161Figure 1:Lead operators and free
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163Table 1:Online work exchange mar
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165Table 2:Tele-cooperation in Euro
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1675 ConclusionsMalone and Laubache
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169Home Telework As A Key Action To
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171a structured questionnaire, and
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1735. Telework Eight Months LaterDu
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175In both the surveys, the workers
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177represented an important variabl
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179The work deprived were the secon
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181divide and blur lines between wo
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183PARALLEL SESSION PRESENTATIONSVI
Page 184 and 185:
185Since technological reason in ge
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187The main exception at the moment
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189Claussen 2001) , the few bigger
Page 190 and 191:
191ReferencesAlasoini. T. and Kyll
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193IntroductionThe ongoing economic
Page 194 and 195:
195Building on former programmesThe
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197Therefore, it seems essential th
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NotesBaethge, Martin (1999): Transf
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201organizations, R&D institutes, a
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203Challenges for Programmatic Work
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205different kinds of</stro
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Page 208 and 209:
209Development Cooperation
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211How to fi nd work tasks?There is
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213IntroductionEco-Managed eWork as
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215In a recent survey by the Helsin
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217The experiment is connected with
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219their interest in returning to t
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221businesses, have access to the v
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223Short summaries of</stro
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225As a result of
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Page 228 and 229:
229The knowledge economy is not <st
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231PARALLEL SESSION PRESENTATIONSIX
Page 232 and 233:
233The paper of Sh
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In total, the conference once again
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237Appendix AE -WORK 2001 Conferenc
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239Year 2002 conferenceParallel ses
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2417. Community developments15.00 -
Page 242 and 243:
243Appendix CList of</stron
Page 244 and 245:
245Harle Bob European</stro
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247Koivusalo Salla Helsinki Univers
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249Mustikkamäki Nina University Of
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251Sajavaara AnuEmployers’ Associ
Page 252 and 253:
253Wasinger Walter Informations-Tec
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255
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