Proceedings of 8th European Assembly on telework (Telework2001)

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83Once again information technology has played an essential role in the transformation, allowingforward thinking organisations to integrate a wider range <strong>of</strong> urban work settings into theircorporate workspace. The need for building or space ownership becomes less significant as space ispurchased on demand, on an hourly, daily, or monthly basis or as non owned spaces such as hotels,airport lounges and clubs become a standard part <strong>of</strong> the working week. The city is the <strong>of</strong>fice.1.1 Sustainable Accommodation for the New Economy SANEThe implication <strong>of</strong> the distributed workplace will be explored in detail during the next eighteenmonths in the SANE project. SANE is a two year EC- funded research programme considering thecombined impact <strong>of</strong> these changing factors on people, process, place and technology to identifynew ways <strong>of</strong> accommodating work. Its focus is on the creation <strong>of</strong> sustainable, collaborativeworkplaces for knowledge workers across Europe, encompassing both virtual and physical spaces.Its findings will be relevant to a wider global audience and will impact the built environment at allscales - from home, to <strong>of</strong>fice, to city. SANE will accelerate the transition from a location centricto a location independent approach to work. It will harness the potential to free workers from thetraditional spatial, temporal and organisational constraints that can impede creativity, productivity,agility, learning and cooperation.The overall goal <strong>of</strong> SANE is to contribute to sustainable <strong>European</strong> economic development, whileat the same time increasing productivity in the workplace and improving the quality <strong>of</strong> life for<strong>European</strong> citizens. Work in the new economy involves more challenges and possibilities thanever before: new technologies enable greater mobility; divisions between work and home life areshifting; business is undergoing fundamental change in delivery and production methods. Togetherthese factors are creating new possibilities for the way we work and fresh opportunities for thosecreating working environments.DEGW is the co-ordinator for SANE, in collaboration with Europe’s leading research institutes inworkplace technologies, major telecommunications partners and human communications experts,including: Institut CERDA, FAW, IAT, Ove Arup & Partners, Royal Holloway College and TelenorAS.2. SANE Space Environment Model: a new distributed workplace modelThe distributed workplace model developed by DEGW assumes radical changes in both the supplyand demand sides <strong>of</strong> the building procurement model.In the supply side <strong>of</strong> the equation developers will increasingly realise that increased pr<strong>of</strong>its willresult from thinking <strong>of</strong> buildings more in terms <strong>of</strong> the opportunity to deliver high value addedservices on a global basis to a customer base rather than as a simple passive investment vehicle.From the users’ perspective there is increasing interest in the provision <strong>of</strong> global solutions thatprovide flexibility and break down the old barriers between real estate provisions, buildingoperation and the provision <strong>of</strong> business services. For global organisations it is also becoming moreimportant to reduce the number <strong>of</strong> providers <strong>of</strong> work environments to maximise the economies <strong>of</strong>scale they can achieve.The role that buildings are playing in many organisations is also changing. Historically buildingshave <strong>of</strong>ten provided a way <strong>of</strong> demonstrating organisational wealth, power and stability. The solid19th century bank and insurance headquarters buildings in the UK and the 20th century drive fortaller and taller <strong>of</strong>fice buildings, <strong>of</strong>ten in the absence <strong>of</strong> a sound financial or real estate case forthem, are both demonstrations <strong>of</strong> this.
84With distributed workforces only accessing buildings periodically the role <strong>of</strong> buildings is shiftingdramatically. Work can take place anywhere so why should some-one come to the <strong>of</strong>fice? The<strong>of</strong>fice is seen as an opportunity to express the culture and reinforce the values and beliefs <strong>of</strong> anorganisation. The physical work environment and the opportunities it provides for interaction andcollaboration aids knowledge transfer and communication and will form the infrastructure forlearning organisations.The distributed workplace model developed by DEGW also tries to incorporate the increasingcongruence between physical and virtual work environments, acknowledging the impact thatinformation and communications technologies have had on the work process <strong>of</strong> most individualsand organisations.The model also examines the continuum between public and private space and produce novelsolutions to their integration into work places. The workplace is divided into three conceptualcategories according to the degree <strong>of</strong> privacy and accessibility they <strong>of</strong>fer. The three categories <strong>of</strong>place used in the model are “public”, “privileged” and “private”.Each <strong>of</strong> these ‘places’ is composed <strong>of</strong> a number <strong>of</strong> different types <strong>of</strong> work settings, the relativeproportion <strong>of</strong> each forming the character <strong>of</strong> the space. Public space is predominately suited forinformal interaction and touchdown working for relatively short periods <strong>of</strong> time. Privileged spacesupports collaborative project team and meeting spaces as well as providing space for concentratedindividual work. Private space also contains both individual and collaborative work settingsbut with a greater emphasis on privacy and confidentiality, with defined space boundaries andsecurity.Figure 1:SANE Space Environment Model
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4PREFACENew ways of</strong
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8PARALLEL SESSION PRESENTATIONSI Gl
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11PLENARY SESSION PRESENTATIONSI St
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13Learning and organizational devel
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15The New Policy Agenda for eWork i
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17eWork has also emerged as a key f
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20Telework and local entrepreneursh
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22involves interaction and planning
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25The Green Paper is also addressin
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27Information society, Globalisatio
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29The European Uni
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31The Commission paperThe Commissio
Page 32 and 33: 33Summary from EPRI meeting 1Jouni
Page 34 and 35: 35It was agreed that online access
Page 36 and 37: 37Professor Turkka
Page 38 and 39: 39Delegations from 24 Europ
Page 40 and 41: 41ConclusionsMatti Salmenperä, Dir
Page 42: 43The role of tech
Page 45 and 46: 46e-Work in Europe - Indicators for
Page 47 and 48: 48The results from the ECaTT projec
Page 49 and 50: 50According to our forecasts using
Page 51 and 52: 52In general, the transition from t
Page 53 and 54: 54market adaptablity (in the EC und
Page 55 and 56: 56Tele-cooperation is already widel
Page 57 and 58: 58As Table 7 shows, overall self-em
Page 59 and 60: 60the traditional view of</
Page 61 and 62: 62Figure 4:Adaptability of<
Page 63 and 64: 646. Summary and ConclusionsThe pre
Page 65 and 66: 66Virtual work in a real worldUrsul
Page 67 and 68: 68Still more misleading is the assu
Page 69 and 70: 70what, then, has changed?Any analy
Page 71 and 72: 72Preliminary results of</s
Page 73 and 74: 74Figure 3:eWork demand in Europe,
Page 75 and 76: 76As can be seen, by far the most c
Page 77 and 78: 78Information Security in E-workArt
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Page 81: 82Accommodating the new economy:The
Page 85 and 86: 86As the level of
Page 87 and 88: 885. SANE future research tasksThe
Page 89 and 90: 90Awareness: For fluent distributed
Page 91 and 92: 92On a 17” screen the user is abl
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Page 96 and 97: 972. The set of VI
Page 98 and 99: 99What is global e-Work?E-work is w
Page 100 and 101: 101Contribution to progress in the
Page 102 and 103: 103Most relevant: The unprecedented
Page 104 and 105: 105PARALLEL SESSION PRESENTATIONSII
Page 106 and 107: 107The Siemens CaseSiemens Finland
Page 108 and 109: 109Challenges of v
Page 110 and 111: 111Teleware’s combination trainin
Page 112 and 113: 113PARALLEL SESSION PRESENTATIONSII
Page 114 and 115: 115Towns should regain their anothe
Page 116 and 117: 117In order to be successful, devel
Page 118 and 119: 119The Models of I
Page 120 and 121: 121Table 1.Telework implementation
Page 122 and 123: 123of threats in o
Page 124 and 125: 125Fig.3.Level of
Page 126 and 127: 127Telework is applied in Poland in
Page 128 and 129: 129The first area is strictly conne
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133work more effective, producing h
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135Conferences on Telework in Budap
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137Telecommunication services penet
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139Look at World (in Estonian: Vaat
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141Aim of project
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143PARALLEL SESSION PRESENTATIONSIV
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145There seems to be a vicious circ
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147netOrganisationStefano Lotti, CE
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149We can now temporarily observe t
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151On the other hand, the presence
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153The possibility to access an org
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1556. Some wishes, to replace concl
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157PARALLEL SESSION PRESENTATIONSV
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159This paper looks first at how eL
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161Figure 1:Lead operators and free
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163Table 1:Online work exchange mar
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165Table 2:Tele-cooperation in Euro
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1675 ConclusionsMalone and Laubache
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169Home Telework As A Key Action To
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171a structured questionnaire, and
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1735. Telework Eight Months LaterDu
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175In both the surveys, the workers
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177represented an important variabl
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179The work deprived were the secon
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181divide and blur lines between wo
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183PARALLEL SESSION PRESENTATIONSVI
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185Since technological reason in ge
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187The main exception at the moment
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189Claussen 2001) , the few bigger
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191ReferencesAlasoini. T. and Kyll
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193IntroductionThe ongoing economic
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195Building on former programmesThe
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197Therefore, it seems essential th
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NotesBaethge, Martin (1999): Transf
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201organizations, R&D institutes, a
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203Challenges for Programmatic Work
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205different kinds of</stro
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Page 208 and 209:
209Development Cooperation
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211How to fi nd work tasks?There is
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213IntroductionEco-Managed eWork as
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215In a recent survey by the Helsin
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217The experiment is connected with
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219their interest in returning to t
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221businesses, have access to the v
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223Short summaries of</stro
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225As a result of
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229The knowledge economy is not <st
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231PARALLEL SESSION PRESENTATIONSIX
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233The paper of Sh
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In total, the conference once again
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237Appendix AE -WORK 2001 Conferenc
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239Year 2002 conferenceParallel ses
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2417. Community developments15.00 -
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243Appendix CList of</stron
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245Harle Bob European</stro
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247Koivusalo Salla Helsinki Univers
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249Mustikkamäki Nina University Of
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251Sajavaara AnuEmployers’ Associ
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253Wasinger Walter Informations-Tec
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Proceedings of 8th European Assembly on telework (Telework2001)

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