Proceedings of 8th European Assembly on telework (Telework2001)

233The paper <strong>of</strong> Shiri Ahuja, “Functional Integration Through Alternative Officing: ParticipativeStrategies for Creating Suitable Structures” discusses the role and importance <strong>of</strong> flexible <strong>of</strong>ficesolutions for firm performance. She too stresses the importance <strong>of</strong> participative design even as itcomes to telework and <strong>of</strong>fice solutions.Chrystal Fulton discusses in her paper “Organizations, Home-based eWorkers, and the Provision<strong>of</strong> Work Tools in the eWorkplace” the distribution <strong>of</strong> responsibilities between employers andemployees <strong>of</strong> keeping technical infrastructure available for teleworkers. A second paper byChrystal Fulton co-authored by Edward Halpin and Steve Walker, titled “Privacy Meets HomebasedeWork” discusses the sensitive area <strong>of</strong> privacy and monitoring in homework. At home, aboundary between the private and public spheres must be drawn.Mayumi Hori in her paper “The Development <strong>of</strong> IT and a New Work Format for Women in Japan”sees telework as a means to emancipate Japanese women. Through a rich statistical analysis sheshows that positive trends are already visible, but notes too that a lot still remains to be done.Jeanne Jimenez, with the paper “Surveillance in a Context <strong>of</strong> Remote Work: the Janus Syndrome,from Trust to Electronic Control”, brings up the topic <strong>of</strong> electronic surveillance <strong>of</strong> teleworkers.Trust and electronic surveillance support each other, and the management <strong>of</strong> telework should bebased on a deliberate balance between them, to be worked out case by case.Maarit Lahtonen contributes the paper “Development <strong>of</strong> Intergroup Cooperation with ActionResearch”. In this methodologically-oriented paper, she discusses through cases possibilities tosupport and develop inter-group co-operation.Beverly and Owen Leeds, in their paper “Trusting Teleworkers” present a conceptual model<strong>of</strong> trust in telework situations. They differentiate between four types <strong>of</strong> trust: calculative,contractual, valuebased and system trust. All <strong>of</strong> these can and should be used to support teleworkarrangements.Anita Lundin and Birgitta Persson presented the paper “Implementation <strong>of</strong> Trust-based Strategiesand Structures in the Organisational Context”. They underline that organizational arrangementsmust support teleworker motivation and participation. Only through that will the employing firmtoo benefit.The group Anna Moberg, Birger Rapp, Charlotte Stolz and Carl-Johan Petri contributed twopapers. In the paper “How Can One Minus One Equal Three” they study the Swedish area <strong>of</strong>Ljusdal, and search for the success factors <strong>of</strong> this area in its introduction <strong>of</strong> telecenters to the area.The second paper, “Managing Geographically Dispersed Data Acquisition” discusses the difficulties<strong>of</strong> acquiring company and process data to central databases. Often a mandatory data inputrequirement is needed, as in the case DHL presented in the paper.Mikko Ruohonen, in his article “Knowledge Networks in Information Industries – Implicationsto Knowledge Work Management Practices” discusses management challenges in modernorganizations, where knowledge creating and capturing are essential key functions.