Proceedings of 8th European Assembly on telework (Telework2001)

176The second survey also revealed evidence that technology constituted a crucial element in thesuccess <strong>of</strong> the experiment. During the months <strong>of</strong> the experiment, a large majority <strong>of</strong> the teleworkersclaimed they had experienced some breakdowns at the workplace: 85.8% <strong>of</strong> the sampling hadsuffered at least a locking (Table 7).Table 7.Workstation breakdowns by durationYes, very short 58.2%Yes, one day 8.5%Yes, more than a day 19.1%No, never 14.2%A crucial question included in the second questionnaire asked the teleworkers to express theiropinions on a possible choice between continuing teleworking and returning to the <strong>of</strong>fice, notthe old, distant one but a new facility close to home. This way it was possible to measure the”strength” <strong>of</strong> the choice to telework and the conviction to continue to do so in future.Over three quarters <strong>of</strong> the sampling did not have any reservations and they ”surely preferred” totelework, while only 4% <strong>of</strong> those interviewed wanted to return to a traditional <strong>of</strong>fice.Figure 4.Back to an <strong>of</strong>fice or working at home?Can we try to identify what determined the different attitudes? In the first place, there was thelogical set up <strong>of</strong> the workplace. In fact, almost all the people (88.3%), who worked in a dedicatedplace like a study, were firmly convinced to continue teleworking; this percentage descended to50% for those who had workstations placed in corridors, and it collapsed to 38.9% for those whoteleworked in the bedroom. This proved without a doubt that the presence <strong>of</strong> an adequate space