Câ¢CURE 800/8000 Monitoring Station Guide - Tyco Security Products

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Table of ContentsResizable Window Panes with Split Bars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Title Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Dual Split Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12Privilege Sort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15Monitoring Station Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19Monitoring Station Tool Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21Tiles and Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25Description of Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25Object Select dialog boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30Status dialog boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32Image Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-35Live Video Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-38Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-42Enabling the Monitoring Station Split Window . . . . . . . . . . . . . . . . . . . . . . . . . . .2-44Configuring Servers for Central Monitoring Station . . . . . . . . . . . . . . . . . . . . . . .2-46Configuring Directories for Central Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . .2-47Setting the Map Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-48Using NetVue with Monitoring Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-49Selecting NetVue Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-50NetVue Player Window — Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-52Live Video Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-55NetVue Player Screen — Pre-recorded Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-58Recorded Video Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-59NetVue Player Screen — Video Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-60Video Tour Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-61Video Tour Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-62NetVue Player Screen — Video View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-63Video View Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-64NetVue Alarm Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-65Adding Color to Monitoring Station Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .2-68ivC•CURE 800/8000 Monitoring Station User Guide
Table of ContentsPriority Levels for Colorized Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-69Setting Background, Sort Arrow and Text Colors. . . . . . . . . . . . . . . . . . . . . . . . . 2-71Setting Dialog Button Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-73Logging Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-75Setting Fonts in Monitoring Station Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-76Support Service Expiration Information Display . . . . . . . . . . . . . . . . . . . . . . . . . 2-78Launching a Third-Party Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-80Using Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-83Accessing the Online Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-83Error Message Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-84Chapter 3Monitoring General System ActivityOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3Using the Activity Tiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4NetVue Activity Tiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4Displaying Detailed Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Checking the Status of an Activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6Checking the Status of Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8Door State Causes Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9In Reader Causes Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10Monitoring Causes Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12Monitoring Status Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14Doors Assigned to Intrusion Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15Locking and Unlocking Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17Monitoring Elevators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19Controlling Access to Elevators and Floors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22Showing Status of Selected Elevator Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25Monitoring Personnel in Secured Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27Clicking on a person icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28Checking Personnel Counts in a Security Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30Monitoring and Manipulating Security Area Personnel . . . . . . . . . . . . . . . . . . . 3-34Checking the Status of Intrusion Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38C•CURE 800/8000 Monitoring Station User Guidev
Page 1 and 2: C•CURE ® 800/8000Version 9.4Moni
Page 3: Table of ContentsPrefaceHow to Use
Page 7 and 8: Table of ContentsMonitoring Station
Page 9 and 10: PrefaceThe C•CURE 800/8000 Monito
Page 12 and 13: PrefaceFinding More InformationIn a
Page 14 and 15: PrefaceConventionsThis manual uses
Page 16: OverviewOverviewWindows XP and Wind
Page 19 and 20: Security ConceptsSecurity ObjectsSe
Page 21 and 22: Clients and Server PCsEach Server/H
Page 23 and 24: Using the Monitoring Station for Se
Page 25 and 26: Using the Monitoring Station for Se
Page 27 and 28: 2Introducing theMonitoring StationT
Page 29 and 30: OverviewOverviewThe C•CURE 800/80
Page 31 and 32: Logging In and Logging OutFigure 2-
Page 33 and 34: Logging In and Logging Out2. Click
Page 35 and 36: The C•CURE Monitoring Station Win
Page 37 and 38: Split Monitoring Station WindowSpli
Page 39 and 40: Dual Split Screen3. You can change
Page 41 and 42: Dual Split ScreenPrivilege SortPriv
Page 43 and 44: Dual Split ScreenPending Clear Pane
Page 45 and 46: Monitoring Station MenusMonitoring
Page 47 and 48: Monitoring Station Tool BarMonitori
Page 49 and 50: Monitoring Station Tool BarTable 2-
Page 51 and 52: Tiles and IconsIconsThe tiles in th
Page 53 and 54: Tiles and IconsTable 2-5: Status Ic
Page 55 and 56:
Tiles and IconsTable 2-5: Status Ic
Page 57 and 58:
Tiles and IconsFigure 2-9: Example
Page 59 and 60:
Tiles and IconsStatus dialog boxes
Page 61 and 62:
Image DisplayImage DisplayIf either
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Image DisplayNewest ImageOldest Ima
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Live Video WindowFigure 2-14: Live
Page 67 and 68:
Live Video WindowYou can zoom in on
Page 69 and 70:
Status BarNetwork Connection Messag
Page 71 and 72:
Enabling the Monitoring Station Spl
Page 73 and 74:
Configuring Directories for Central
Page 75 and 76:
Using NetVue with Monitoring Statio
Page 77 and 78:
Selecting NetVue CamerasThe NetVue
Page 79 and 80:
NetVue Player Window — Live Video
Page 81 and 82:
Page 83 and 84:
Page 85 and 86:
NetVue Player Screen — Pre-record
Page 87 and 88:
NetVue Player Screen — Video Tour
Page 89 and 90:
NetVue Player Screen — Video View
Page 91 and 92:
NetVue Alarm ManagementNetVue Alarm
Page 93 and 94:
NetVue Alarm ManagementTo Disarm a
Page 95 and 96:
Adding Color to Monitoring Station
Page 97 and 98:
Setting Background, Sort Arrow and
Page 99 and 100:
Setting Dialog Button StyleSetting
Page 101 and 102:
Logging MessagesLogging MessagesMes
Page 103 and 104:
Setting Fonts in Monitoring Station
Page 105 and 106:
Support Service Expiration Informat
Page 107 and 108:
Launching a Third-Party Application
Page 109 and 110:
Using HelpUsing HelpC•CURE 800/80
Page 111 and 112:
3Monitoring GeneralSystem ActivityY
Page 113 and 114:
OverviewOverviewThe General Activit
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Using the Activity TilesNOTEThe ava
Page 117 and 118:
Checking the Status of an Activity
Page 119 and 120:
Checking the Status of DoorsTable 3
Page 121 and 122:
Checking the Status of DoorsTable 3
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Checking the Status of DoorsFigure
Page 125 and 126:
Checking the Status of DoorsInactiv
Page 127 and 128:
Locking and Unlocking DoorsLocking
Page 129 and 130:
Monitoring ElevatorsMonitoring Elev
Page 131 and 132:
Monitoring ElevatorsTable 3-5: Elev
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Controlling Access to Elevators and
Page 135 and 136:
Showing Status of Selected Elevator
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Monitoring Personnel in Secured Are
Page 139 and 140:
Monitoring Personnel in Secured Are
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Checking Personnel Counts in a Secu
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Checking Personnel Counts in a Secu
Page 145 and 146:
Monitoring and Manipulating Securit
Page 147 and 148:
Monitoring and Manipulating Securit
Page 149 and 150:
Checking the Status of Intrusion Zo
Page 151 and 152:
Disarming, Arming, and Force Arming
Page 153 and 154:
24/7 Intrusion Zone Protection Inpu
Page 155 and 156:
Manipulating Configured Guard Tours
Page 157 and 158:
Starting Guard ToursTo Access the S
Page 159 and 160:
Cancelling, Suspending, and Resumin
Page 161 and 162:
Checking the Status of Guard ToursC
Page 163 and 164:
Checking the Status of Guard ToursT
Page 165 and 166:
Checking the Status of ServersCheck
Page 167 and 168:
Performing Manual Actions on Securi
Page 169 and 170:
Performing Manual Actions on Securi
Page 171 and 172:
Viewing and Cancelling Manual Actio
Page 173 and 174:
Viewing and Cancelling Manual Actio
Page 175 and 176:
Checking on System UsageChecking on
Page 177 and 178:
Connecting Dialup apCsTable 3-23: S
Page 179 and 180:
Checking the Status of apCsFigure 3
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Checking the Status of apCsTable 3-
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Connecting Dialup iSTAR Controllers
Page 185 and 186:
Connecting Dialup iSTAR Controllers
Page 187 and 188:
Checking the Status of iSTAR Contro
Page 189 and 190:
Downloading Firmware to Flash ROMDo
Page 191 and 192:
Checking the Status of CCTV Actions
Page 193 and 194:
Activating and Deactivating CCTV Ac
Page 195 and 196:
Checking CCTV SwitchersChecking CCT
Page 197 and 198:
Checking the Status of a PortChecki
Page 199 and 200:
Checking the Status of NetVue Serve
Page 201 and 202:
Checking the Status of Bi-direction
Page 203 and 204:
Arming, Disarming, and Viewing Inpu
Page 205 and 206:
Manipulating InputsManipulating Inp
Page 207 and 208:
Activating, Deactivating, Pulsing,
Page 209 and 210:
Manipulating OutputsManipulating Ou
Page 211 and 212:
Viewing ImagesViewing ImagesYou can
Page 213 and 214:
Viewing ImagesSet Image File Direct
Page 215 and 216:
Monitoring Station with Threat Leve
Page 217 and 218:
Page 219 and 220:
Page 221 and 222:
Certificate Signing RequestFigure 3
Page 223 and 224:
Update Digital CertificateIf the da
Page 225 and 226:
Update Digital CertificateThe user
Page 227 and 228:
4Monitoring EventsThe Event Monitor
Page 229 and 230:
OverviewTypically, events require y
Page 231 and 232:
Responding to EventsResponding to E
Page 233 and 234:
Acknowledging EventsNOTEThe playing
Page 235 and 236:
Acknowledging EventsIf desired, res
Page 237 and 238:
Review Event Dialog BoxReview Event
Page 239 and 240:
Review Event Dialog BoxTable 4-2: R
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Events Dialog BoxFigure 4-5: Events
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Events Dialog BoxTable 4-3: Events
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Status Dialog Box for EventsTable 4
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MapsMapsMaps are graphical depictio
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MapsFigure 4-9: Selected Map dialog
Page 251 and 252:
Options for Viewing EventsOptions f
Page 253 and 254:
5Real-time ActivityPrintingThis cha
Page 255 and 256:
Starting the Activity PrinterStarti
Page 257 and 258:
Using the Activity PrinterUsing the
Page 259 and 260:
Viewing Activity Printer Status on
Page 261 and 262:
6Running Roll CallReportsThis chapt
Page 263 and 264:
Running Roll Call ReportsRunning Ro
Page 265 and 266:
Running Roll Call ReportsPrinting a
Page 267 and 268:
7Monitoring GroupsThis chapter expl
Page 269 and 270:
Event GroupsEvent GroupsUsing the E
Page 271 and 272:
Input GroupsInput GroupsUsing the I
Page 273 and 274:
Output GroupsOutput GroupsUsing the
Page 275 and 276:
Door GroupsDoor GroupsUsing the Doo
Page 277 and 278:
Carpool GroupsCarpool GroupsUsing t
Page 279 and 280:
Carpool GroupsYou can grace personn
Page 281 and 282:
NetVue Alarm Groups4. Select or typ
Page 283 and 284:
Glossary8-bit, 16-bit, 32-bit,64-bi
Page 285 and 286:
Glossary• One administration priv
Page 287 and 288:
GlossaryapC/LA smaller model of the
Page 289 and 290:
GlossaryBi-directionalInterfaceA ge
Page 291 and 292:
Glossaryclient time zoneThe time zo
Page 293 and 294:
Glossarydirect connectapCs, apC/8Xs
Page 295 and 296:
GlossaryEntrance DelayTriggerUsed t
Page 297 and 298:
GlossaryfieldHas two definitions:
Page 299 and 300:
Glossarydecimal numbers, hexadecima
Page 301 and 302:
GlossaryInterNIC Registration Servi
Page 303 and 304:
Glossarylogical or physical is some
Page 305 and 306:
Glossarynetwork portA serial or par
Page 307 and 308:
GlossarypassbackA term designating
Page 310 and 311:
GlossaryRMReader Module used to con
Page 312 and 313:
Glossaryserial connectiSTAR master,
Page 314 and 315:
Glossarystatus outputOutput that th
Page 316 and 317:
Glossarytime specification(time spe
Page 318 and 319:
Glossaryvideo protocolLists the Net
Page 320 and 321:
GlossaryGlossary-38C•CURE 800/800
Page 322 and 323:
Indexpanel 3-80Armevents 4-20inputs
Page 324 and 325:
IndexColorin messages 2-68Colorized
Page 326 and 327:
IndexFFacility maps 4-21finding mor
Page 328 and 329:
IndexMonitoring Station commands 2-
Page 330 and 331:
Indexmanual actions 3-56Select CMS
Page 332:
IndexDoor State Causes tab 3-9In Re
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Câ¢CURE 800/8000 Monitoring Station Guide - Tyco Security Products